Man, that whole sale fiasco at the Mattel website was something else. First they make no announcement at all about what time the sale would start, same with the Horde Trooper. I had been checking periodically, hours before on the Horde Trooper and kept seeing that it was still not available. I checked again at 10 am, yesterday morning and saw that it still wasn't available, so I thought that maybe they would start selling it at 11:00 am central time (9:00 pacific), because that's when the Matty Collector site used to start their sales. This was pure speculation on my part, but since they didn't announce any specific times, there was really nothing official to go on. Despite my hunch being that perhaps the Horde Troopers were going to go on sale at 11:00 am, I decided to check again at a few minutes after 10, and they were, in fact, up for sale this time. Unfortunately, when I tried to add it to my cart, apparently some kind of glitch kept me from completing the checkout. I made repeated attempts and was never able to complete the transaction. I kept attempting this throughout the morning until eventually the website was updated with information saying that the Horde Trooper was no longer available. As infuriating as this all was, I attempted to make one other purchase from their sale. I saw that they had the clamshell cases back for sale, so I attempted to purchase some of those as I am a MOC collector and have been out of the clamshells for a while. Unfortunately trying to order these was pretty much the same ordeal. In this instance it let me add them to the cart, but it would not let me complete the checkout. It must have been a similar glitch. I made repeated attempts to complete the transaction and was never able to do so. Eventually this product was removed from the site completely, so I assume it has also sold out. I thought about speaking to their customer service, but I know it will do no good. For years I was a regular subscriber to Matty's Masters of the Universe Classics line, but I know there are a lot of people out there that have spent even more money on the line than me. I feel especially bad for anyone like that this wasn't handled better. I know the Horde Trooper was one of the more sought after figures, as a lot of people also missed out on the two pack version, so Mattel really should have expected this. But I have a feeling they just want to unload the remaining stock of what's left and be done with the line, once and for all. Still, it would have been nice for them to give some consideration to the people who kept Masters of the Universe Classics a successful line for them, for years.
Mattel must not want to make money.No wonder why they are struggling as a company in the toy market
