Need help ASAP. Ebay problems

[Grosby]

That's assuming PayPal will try to refund the money. It's just a precaution at this point, I believe. I don't think any decision has been made. It will still appear to PayPal that he has a working card on file and whatnot, everything should still run as normal. Only if they try to take money will they realise there's a problem.

Anyhow, as terrible and brickwall-like as PayPal/eBay can be, I got a hunch they'll see things in Wookie's favour here. I'm going to bet all works out just swell.

 

[Sabres21768]

No, PayPal will pull that money as soon as possible in anticipation of refunding the buyer.

IF they side in favor of the seller, they'll release that money back to him.

But, they will pull that money as soon as they can get into that account.

 

[Grosby]

Ah, I see. I didn't know that. I thought that just froze your account balance and that was all.

 

[nash]

Well I've blocked paypal from pulling funds from my account and no credit card is on file so as far as I'm concerned he can suck it.

From my experience and knowledge, paypal doesnt withdraw any funds from your bank account. they just give you a negative balance in your Paypal account and until it is paid off you can not make any payments to other people with that account. should you receive a payment in that account while you are in the negative, it will automatically pay off partial or the whole sum.

Ive heard that not paying negative balances, Paypal can and will contact the credit beureau, but I have no evidence or facts to support this.

 

[nash]

No, PayPal will pull that money as soon as possible in anticipation of refunding the buyer.

IF they side in favor of the seller, they'll release that money back to him.

But, they will pull that money as soon as they can get into that account.

Paypal doesnt pull any money unless you have a positive balance in your paypal account already. that is why it is stupid to leave any money sitting in your paypal account. Once I get a payment it immediately gets transferred to my bank.

 

[YoNoSe]

I can vouch for the negative balance.
I made a purchase recently and paid with my Paypal debit card. It deducted the money from my PP balance.

But after a certain period of time the buyer didn't "secure" the payment on their end so the money went back to my account.

I mistakenly took this to mean my order had been canceled (I hadn't received the goods) so I withdrew the money.

A few days later my order showed up and the seller "secured" the money - causing me to have a negative balance.

I bought something on Ebay for like $7 and when I went to pay for it I had to deposit over $200 to pay for my auction.

I didn't care, I got my merch I paid for, but they will give you a negative balance as stated above.

 

[Sabres21768]

Paypal doesnt pull any money unless you have a positive balance in your paypal account already. that is why it is stupid to leave any money sitting in your paypal account. Once I get a payment it immediately gets transferred to my bank.

Wrong...

I had a situation very similar to the subject of this thread.

I had a buyer file a claim through PayPal for "Item not as described".

I pulled all the money I had in my PayPal at the beginning of this, same as the seller in this thread.
This, of course, caused my PP balance to become negative when PP tried to pull the anticipation refund.

Meanwhile, the buyer and I are submitting all of our reasons for why we think we're right.

But, I have a membership with Fileplanet that is paid throug PayPal.
When my monthly membership fee came due, PayPal gained access to my bank account and withdrew the balance for the claim.

Of course, I was furious and called PP.
They explained that they have a legal right to access my bank account, WHENEVER IT BECOMES OPEN TO THEM, and remove money if there is a negative balance in the PP account due to a claim.

They sided on the part of the buyer and he requested a refund.
PP required that he return the item to me, with proof of mailing, before they would refund his money. After a period of 2 weeks, he had not returned the item, and the money was returned to me.

This whole process took almost 2 months from the initial filing of the claim.

So, I do know what I'm talking about when it comes to this very situation.

 

[Solidus]

Paypal doesnt pull any money unless you have a positive balance in your paypal account already. that is why it is stupid to leave any money sitting in your paypal account. Once I get a payment it immediately gets transferred to my bank.

No, believe me, that PayPal can and will dip into your bank account if they want to. When I used to sell on Ebay, I opted for automatic payment for my Ebay fees, and a few times, I had a zero balance in my PayPal account. What did PayPal decide to do? They withdrew the outstanding fees directly from my bank account, and notified me with an email.

It is a bit scary knowing that someone has access to my account like that - one of the reasons why I don't sell on Ebay anymore.

 

[galactiboy]

Paypal and eBay are great until you end up in a situation like this... then its nothing buy a giant pain in the ass.

 

[EndIessRAlN]

Well I've blocked paypal from pulling funds from my account and no credit card is on file so as far as I'm concerned he can suck it.

Now we're talking. That's the right attitude to treat jerks like that.

 

[hairlesswookiee]

Ive heard that not paying negative balances, Paypal can and will contact the credit beureau, but I have no evidence or facts to support this.

Can't as they are not an FDIC insured lending institution. As a user you OWE paypal nothing. They turn you over to paypal collections department...who will just call and mail letters to you telling you to reinstate your account from the negative balance.

~~Paypal can pull funds from your account, but like any credit card you can contact your bank and dispute any charges that you didn't authorize.

 

[Eukalyptus]

I hope everything goes well for you!

If you ever catch that SOB in person, nail his balls to a baseball bat and then stick the bat in his a$$! That'll teach him!

 

[Solidus]

I hope everything goes well for you!

If you ever catch that SOB in person, nail his balls to a baseball bat and then stick the bat in his a$$! That'll teach him!

Um welllll.... there's that...... or, Wookiee can just keep his money (check), block PayPal from accessing his bank account (check), and tell the buyer to screw off (check?). Problem solved.

I guess that the only issue that remains, Wookiee, is that you may never be able to sell on Ebay ever again.

 

[Grosby]

Doesn't the buyer get some or all of his money back even if the money doesn't come from Wookie's pocket? If that's the case then giving up, telling him whatever, means the buyer would get what he wanted from the beginning. Either way, I think you should still continue to fight it even though no money is on the line now. I like to think you can win this but we wont know if you wipe your hands of things now.

 

[risingstar]

I have never displayed the figure with the hoses attached, but I did buy it from another member that had the figure assembled and displayed so I'm not sure if they did or not, but regardless I never DRILLED any holes into the mask.

Hmmm... Sorry to hear about your issues... It's never easy dealing with an unsatisfied customer. Is it at all possible that these issues existed and you simply didn't know? Maybe the former owner did something? Is this an expensive piece?

Sadly, I've been on the other end of deals where I was shipped something which clearly didn't match the description. For example, I would specifically ask if the piece was new and undisplayed, and then I would be shipped something with layers of dust and noticable wear. Other times, I was shipped "new and undisplayed" pieces with paint and glue repairs done. I hate deceitful sellers who play stupid and will say anything just to get your money.

 

[Asta]

Paypal sux big time. I thought I would check my bank balance today and I wish I hadn't. Pay pal have went into my account and taken a payment out and made my account overdrawn. The amount was the same amount someone had paid me but instead they took it out instead of paying it in. I called them and they said it was a technical error because the funds were on hold in my paypal account and their system made a mistake. I just don't like the idea of these people being able to dip into my bank account without my permission. They said they will pay the money back but they can't put it back in my bank account but only into my paypal account which I then have to transfer to my bank account. what a bunch of idiots. I am so angry I could easily kill someone right now

Paypal sucks as much as banks do. Paypal's taken your money and now they're going to keep it a little longer so they'll earn the interest on it! It's normally the banks that do that by taking so long to clear cheques.

It is a frightening thought that Paypal have open access to your bank and credit card. It's bad enough trying to prevent fraud let alone protect against an institution that you're expected to trust.

 

[Asta]

Hmmm... Sorry to hear about your issues... It's never easy dealing with an unsatisfied customer. Is it at all possible that these issues existed and you simply didn't know? Maybe the former owner did something? Is this an expensive piece?

Sadly, I've been on the other end of deals where I was shipped something which clearly didn't match the description. For example, I would specifically ask if the piece was new and undisplayed, and then I would be shipped something with layers of dust and noticable wear. Other times, I was shipped "new and undisplayed" pieces with paint and glue repairs done. I hate deceitful sellers who play stupid and will say anything just to get your money.

I've been following this thread with interest, and genuinely feel sorry for hairlesswookiee. Situations like this are the reason I no longer sell on Ebay. Whereever I go I hear different horror stories of buyers blackmailing sellers, or scamming them by returning a broken item that wasn't they sent out.

hairlesswookiee, when you wrote that you bought the figure secondhand it did cross my mind that there might be something wrong with the figure that you weren't aware of. However, reading the subsequent emails from the buyer it sounds like he is scamming you, as he doesn't seem to want to accept the basic facts, or even keep his story straight. I hope it all works out well for you.

A few years ago I was on the bad end of a deal as a buyer. I won some lead miniatures, paid, and waited. I waited and waited, unable to get a response from the seller. I finally managed to get a telephone number for them, and had a strange conversation with the seller's girlfriend who said that she didn't have a pen in the house to write down my 'phone number for her boyfriend to call me back!

I started a claim through Ebay, who eventually decided that I was due a complete refund from the seller, who still could not be contacted. Then ebay sent me another message to say that unfortunately there were no funds in the seller's account, so I wouldn't be getting my payment back!

At least, from a buyer's point of view, that system has changed. Yet, it's changed so far into the buyer's favour that ebay is now unbalanced, and a minefield for sellers to negotiate.

 

[risingstar]

At least, from a buyer's point of view, that system has changed. Yet, it's changed so far into the buyer's favour that ebay is now unbalanced, and a minefield for sellers to negotiate.

You're right. It can be a minefield. However, at the end of the day, if the seller doesn't ship an item as described, even if he didn't know there may have been issues from the onset, he is still responsible.

I must have sold/traded over 100 busts and statues over the past 10 to 15 years. Fortunately, I have not had a single complaint. I do my absolute very best to make sure the item is as described and that I completely understand what the buyer wants. There are many ways to avoid hassles.

Sadly, I have been on the other end of numerous bad deals and 90% of the time, the deals went sour because the seller either intentionally lied or didn't do his due diligence. The other 10% is generally due to an innocent mistake. Regradless, as a buyer victimized by either deceit, stupidity, or innocent mistake, one should never be on the hook for a single dime.

As a seller, you have to go into a deal thinking that your buyer, within reason, should be satisfied with his purchase. In fact, there shouldn't be any real fear of an issue if you've been generally upfront about things. At least, that's been my experience. Also, when I say "within reason", I mean that no piece will ever be 100% flaw free. However, if a piece has been touched up, or was described as new and undisplayed yet clearly shows some wear, the seller deserves everything that's coming to him.

The worst part about this hobby is the deceitful seller. Even worse, is the broke deceitful seller who needs quick cash and will say just about anything to get it.

 

[hairlesswookiee]

I've been following this thread with interest, and genuinely feel sorry for hairlesswookiee. Situations like this are the reason I no longer sell on Ebay. Whereever I go I hear different horror stories of buyers blackmailing sellers, or scamming them by returning a broken item that wasn't they sent out.

hairlesswookiee, when you wrote that you bought the figure secondhand it did cross my mind that there might be something wrong with the figure that you weren't aware of. However, reading the subsequent emails from the buyer it sounds like he is scamming you, as he doesn't seem to want to accept the basic facts, or even keep his story straight. I hope it all works out well for you.

A few years ago I was on the bad end of a deal as a buyer. I won some lead miniatures, paid, and waited. I waited and waited, unable to get a response from the seller. I finally managed to get a telephone number for them, and had a strange conversation with the seller's girlfriend who said that she didn't have a pen in the house to write down my 'phone number for her boyfriend to call me back!

I started a claim through Ebay, who eventually decided that I was due a complete refund from the seller, who still could not be contacted. Then ebay sent me another message to say that unfortunately there were no funds in the seller's account, so I wouldn't be getting my payment back!

At least, from a buyer's point of view, that system has changed. Yet, it's changed so far into the buyer's favour that ebay is now unbalanced, and a minefield for sellers to negotiate.

I agree with your entire statement. I've been registered with Ebay since 2000 or so and its changed completely for buyers. Before it was a two way road where everyone was accountable for their actions and feedback could be left for both parties. Now its so one sided for the buyers I don't see how anyone that runs a legitimate business selling puts up with it. Instead of trying to work things out, the buyer's first instinct is accusation and demand a partial/full refund.

~~Luckily I found that I can protect myself to a point. By having my bank block Paypal transactions they cannot just take the money out of my account, but unfortunately this is gonna leave me unable to use Paypal anymore, which might be a problem as Paypal seems to be everywhere with online stores.

 

[Asta]

I agree with your entire statement. I've been registered with Ebay since 2000 or so and its changed completely for buyers. Before it was a two way road where everyone was accountable for their actions and feedback could be left for both parties. Now its so one sided for the buyers I don't see how anyone that runs a legitimate business selling puts up with it. Instead of trying to work things out, the buyer's first instinct is accusation and demand a partial/full refund.

~~Luckily I found that I can protect myself to a point. By having my bank block Paypal transactions they cannot just take the money out of my account, but unfortunately this is gonna leave me unable to use Paypal anymore, which might be a problem as Paypal seems to be everywhere with online stores.

I would still be cautious about Paypal's power over your money.

Last year I telephoned my credit card company to tell them to prevent another company from automatically taking funds from my card, as they had set up an automatic renewal system that I was unaware of, and looked hard to get out of. My credit card company said they couldn't guarantee stopping payment being taken, but would make a note about my call which would help recover my money if it was taken. It's as though all this electronic transfer of money is out of human hands. Which is all the more scary.

If it does successfully block Paypal, then, as you say, you're left without Paypal. Sending and receiving cheques (even if seller's accept them) is like going back to old mail order days, and you're also left without Ebay's/Paypal's full support if you have a problem yourself with a dodgy seller. Without their cut of the transfer fee they won't want to lift a finger.

I remember in the old days of Ebay that it was more fun, there seemed to be a lot more honesty and good will. Now people are wise to the scams, and Ebay sits in the middle taking the money, and caring little about what's going on under their noses.

It's funny though, that the one time they took action against one of my auctions was because my title was: "Pair of Royal Adderly Blue Tits". They took offense to a pair of "tits" and cancelled my auction. How else would you describe two birds of the "Tit" family?!