HAL9000.
Super Freak
- Joined
- Nov 20, 2014
- Messages
- 4,039
- Reaction score
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Thanks for the advice Anx10us and Underworld54.
I haven't gotten a response from the seller (I replied to their response on Thursday (the 15th). I let them know that I expected the option of return and replacement. If I don't get an answer by early next week I will definitely leave them negative feedback. I've never had to open a paypal dispute and I hate the thought of having to do it, but I definitely would never buy from this seller again, even though the price was really good and the shipping was fast.
If he didn't disclose the damage, then you are in the right. You don't do it through Paypal - it's Ebay. You file a claim saying it was not received as described and the seller then has a certain amount of time to respond to the claim and resolve the issue, whether they give you a partial refund or replace etc.
Don't stress about it because it's not difficult to do and Ebay will take over if they refuse to clear up the matter. Just leaving negative feedback is not helping you get the figure you've paid for!
Paypal is a separate company now.
I'd quite like to know what seller it was - if they're a shop - as I've dealt with many of them. if you don't feel comfortable posting their ID, then PM me. I'd be interested. I might have even dealt with them before and can offer you advise. Up to you though. I hope you sort it out because Sirius is a great figure that deserves to look good.