POPCULTCHA and Other Figure Deals, discounts and what ever else saves money.

[Shawpaw]

Wow! Glad you guys were able to pick up so many awesome figures at great prices. It's not even October yet and we are getting spooktacular 2016 deals. Congratulations to everyone

 

[rdean]

I contacted them via email on Friday afternoon their time and have not received a response. Has anyone contacted them and recently and received a response?

Sent from my A0001 using Tapatalk

I used the offline chat w/ them Fri & Sat, and recv'd the response from them on Sat.

 

[dw316]

Are you talking about the e-mail with your order number etc on it saying that it is processing? Or something else?

No I contacted them about it and they said it will be honored. But yeah, it was an error with their site.

 

[Skibbles]

Excellent!

 

[Shawpaw]

Is the "error" still ongoing?

 

[Skibbles]

No, the error lasted about a day. Late Wednesday night into Thursday evening is all.

 

[Darthrazz]

I'm a bit confused, are you guys saying that the people who chose a deposit were only charged a deposit? I bought a Chewbacca and my receipt was for $69 deposit ,but it has no mention of an outstanding balance?

 

[Aumakua]

Why are people contacting them? Are you the same people who buy something at a store, it rings up 10% less than you thought and you ask if they made a mistake?

 

[Skibbles]

I'm a bit confused, are you guys saying that the people who chose a deposit were only charged a deposit? I bought a Chewbacca and my receipt was for $69 deposit ,but it has no mention of an outstanding balance?

No, it seems like the checkout actually took the deposit price off of the total amount. So if something was normally 300 it came up as 231 instead. If I'm understanding right.

 

[Wally Jay Barry]

Why are people contacting them? Are you the same people who buy something at a store, it rings up 10% less than you thought and you ask if they made a mistake?

Exactly this. I was hoping it would slide under the radar but it seems like there are quite a few people contacting them about it.

 

[Zildjian]

I still have not received a response.... I emailed Thursday last week.

 

[Skibbles]

Well now with SS converting Han and Chewie off of the wait list, it makes me even more anxious that these will stand. I'm not going to call them up and ask them, but some absolute confirmation they are fine would make me feel better.

I'm assuming they will honor them since it's been about a week & it doesn't really seem like anybody has been told otherwise. But I'll be bummed if they are late to cancel these and I miss out on Chewie again. lol

 

[Shawpaw]

They will stand. They honored it late last year. They will honor this. How exciting

 

[psoul95]

Seems like all their prices went up a bit today...

 

[TonTon]

Might have just adjusted the exchange rate. Showing as AUD $399 for Chewie, not sure what it was last week.

 

[optical20]

So I tried emailing them to cancel my pre order because of the different amount that was charged on mypaypal compared to the checkout screen that they have, Wade didn't want to give me a refund saying that they don't have change of mind policy. They can return the funds in store credit but not refund me the money which is full BS. I didn't change my mind they just charged me more, had they kept the initial price then I would've kept my order.

 

[rdean]

Exactly this. I was hoping it would slide under the radar but it seems like there are quite a few people contacting them about it.

They already knew it was a mistake, it's a small Co. the pre-order deposit amount was the discount given due to a glitch in their system it was fixed pretty fast the next day. If you ordered and paid in full already, it seems they are honoring the prices. If people want to talk about it, they can.....smh.

 

[skizzoid]

So I tried emailing them to cancel my pre order because of the different amount that was charged on mypaypal compared to the checkout screen that they have, Wade didn't want to give me a refund saying that they don't have change of mind policy. They can return the funds in store credit but not refund me the money which is full BS. I didn't change my mind they just charged me more, had they kept the initial price then I would've kept my order.

If it's about a 10% difference, that's because Paypal and Popcultcha use different exchange rates. You were charged in AUD, which Paypal converted to USD (with a fee on their end). Popcultcha though did their own currency exchange when displaying the converted prices in USD (without Paypal's cut). It's misleading, but anything on their site not displayed in AUD should be taken with a grain of salt. Actually, the same's true anytime you buy something in a currency other than your own.

 

[optical20]

If it's about a 10% difference, that's because Paypal and Popcultcha use different exchange rates. You were charged in AUD, which Paypal converted to USD (with a fee on their end). Popcultcha though did their own currency exchange when displaying the converted prices in USD (without Paypal's cut). It's misleading, but anything on their site not displayed in AUD should be taken with a grain of salt. Actually, the same's true anytime you buy something in a currency other than your own.

It is misleading, so for someone who isn't use to this set up might throw them off like myself. I wish they didn't have their own currency converter and just go with paypal altogether.

 

[rdean]

If it's about a 10% difference, that's because Paypal and Popcultcha use different exchange rates. You were charged in AUD, which Paypal converted to USD (with a fee on their end). Popcultcha though did their own currency exchange when displaying the converted prices in USD (without Paypal's cut). It's misleading, but anything on their site not displayed in AUD should be taken with a grain of salt. Actually, the same's true anytime you buy something in a currency other than your own.

Well as many, incld. me have said before, most have a Foreign Transaction Fee added too the total, so regardless if your not in AU you will have that added, which is not Popcultcha's issue..