Hey guys, quick question.
I've been collecting Figmas and Figuarts and many others for some years now, and whenever I have a factory defect item (like bad painted, loose, broken or so) from Figma, I only contact GSC and they inmediately send me replacements (after sending them some proof) however I've been getting bad painted and even some really bad error in sculpt figures (like my kid goku)... Does Bandai do the same? do they have any contact page? I mean maybe I can'tget a replacement for kid goku's head but it will be nice to know for the future...