Fritz
My muse is a fickle b**ch
I can reglue the helmet pieces on the base and live with the misaligned hole but can't do anything about the broken chest armour. Problem is I've built my pf collection around Sauron and if I send him back I won't get my $200 duty back so I'm kind of over a barrel here, again. I'll ask for more money back but if they won't give me more there's not much I can do.
I'm done with Sideshow now. I'll get the Saruman and Dark Rider pfs I have on flex and cash out my points on a Hot Toys and that will be it. Everything arrives broken, or with terrible paint jobs that look nothing like the pictures on the website, their support is slow and they offer a pittance in refunds for major damage. I'm tired of it. I should be excited to open my packages from them, not wondering what's going to be broken or how bad it will look. My money can be better spent at other companies, like Weta.
I think you are SOL on any brokerage charges because that comes from the shipping company but if there is any duty or tax paid, you can apply to the government to get that back if it's returned as long as you fill out the proper paperwork. $100 discount is a joke.