what a pain in the ass. When I originally purchased tickets, I ended up securing 4 single individual days because the 4-day was out of stock, but then was later able to get a 4-day. So I had to return/refund the single days. Just did that now. They don't make it easy. YOu need 3 confirmation numbers per ticket (Barcode #, Ticket Leap #, and Epic #) and have to manually fill out each request individually. Took me about a half hour to get it all done, and saving all the files/screenshots so I don't get screwed over.
Oh yeah, Ticketleaps processing fee is non-refundable too.
fuggers