Sideshow 1/6 C-3PO

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It sucks getting a dinged up box. But through your disappointment you must know that it's not Sideshow at fault here. Whenever a box shows up on my doorstep from Sideshow that's not dinged up I'm actually surprised. One layer of cardboard is all that separates the art box from the pudgy, burger-stained fingers of several sets of handlers and whatever else is being shipped alongside of and on top of it.

Actually it is... Sideshow chooses to ship the boxes in a way that offers very little protection. For a time the brown shipper was larger and the boxes had a styrofoam cap on the top and bottom. Even Grievous shipped with extra protection. With that additional packaging (that they did not charge extra for) you were pretty much always guaranteed a box would arrive in good condition.

So now Sideshow charges a lot more for shipping than they used to (and more than it would cost me to order from a retailer like BBTS), does not use a safe method to protect the box and won't replace something damaged. The artbox is part of the cost and value of the figure, everyone knows that, yet Sideshow is pretending it isn't.
 
Got shipping notice;I should have him by Saturday.Looking forward to getting him,and trying GB's fix(Bravo,Sir!)In fact,I may Bookmark the thread so I can pull it up quickly as a reference when I do the mod;or maybe just print it out(yea,that's the ticket!).So much fun...PS
 
After bugging them via Chat, I just got a confirmation on my new arm. I DO have to send the damaged arm back, but they are providing a label. So that's fine.

EDIT:

Wait... hmmm... apparently that was a form letter that got sent out on accident. They sent another, and now it says nothing about returning the arm. Getting some clarification. I know SS gets some stick (and certainly the reply time has been rough) but I have to say I've been pretty pleased with their CS.
 
I would like to publicly apologize to Lejuan and anyone else that had to suffer thru my emotional outburst. And while not happy with the level of protection SSC offers, I would like to extend the apology to Daniel, Sideshow returns manager, whom I have no doubt is a stand up guy, esp dealing with people (like me), that freak out over toys.

Sorry all - I was being a bit of an Ahole last night!
 
Actually it is... Sideshow chooses to ship the boxes in a way that offers very little protection. For a time the brown shipper was larger and the boxes had a styrofoam cap on the top and bottom. Even Grievous shipped with extra protection. With that additional packaging (that they did not charge extra for) you were pretty much always guaranteed a box would arrive in good condition.

So now Sideshow charges a lot more for shipping than they used to (and more than it would cost me to order from a retailer like BBTS), does not use a safe method to protect the box and won't replace something damaged. The artbox is part of the cost and value of the figure, everyone knows that, yet Sideshow is pretending it isn't.

Weeeeelll, yeah but no. All I can say is that I agree that it's a bummer SSC doesn't offer better no-cost packing considering the collectible nature of the box. Getting a damaged box sure takes the gloss off an unboxing.


I would like to publicly apologize to Lejuan and anyone else that had to suffer thru my emotional outburst. And while not happy with the level of protection SSC offers, I would like to extend the apology to Daniel, Sideshow returns manager, whom I have no doubt is a stand up guy, esp dealing with people (like me), that freak out over toys.

Sorry all - I was being a bit of an Ahole last night!

We've never really exchanged posts Matt but I've got to know you well enough in the time I've been here to know that you were just blowing off some steam :duff

Doesn't apologizing for an outburst get you banned or at least an infraction on Freaks?:dunno

:lecture :lol
 
Admitting a wrong and offering a sincere apology should be commended. Can't see why that would earn a ban.
 
Let me edit that: IDENTIFYING one's own wrong, admitting the same, and apologizing should be commended.
 
So I got my response from SS. My issue was the piston were broken, but more importantly, that the legs are not properly seated in the hips. They are noticeably uneven and as a result the figure doesn't stand up straight. If you straightened out the legs you could slip a quarter or 2 under the left foot. I provided pics as requested.

The response I got was that they are sending me new legs. How is anyone supposed to pull off the old legs and reattach new ones??? This also assumes that the issue is with the legs and not the hip joints or how they legs were attatached. FYI, it looks like the legs are the same size. But they each start/attach at a different point on the groin/hip area.
 
Well, if I don't post here for a few days, you all will know.....! I seriously don't get what got me so heated last night. Blame my Ex wife, my medication, my dog. Or maybe it was me....most likely the last one! Thanks all!!!!
 
Well, if I don't post here for a few days, you all will know.....! I seriously don't get what got me so heated last night. Blame my Ex wife, my medication, my dog. Or maybe it was me....most likely the last one! Thanks all!!!!

I blame your medication.... and the fact that you don't have all the dolls you want. Who can blame you?
 
I blame your medication.... and the fact that you don't have all the dolls you want. Who can blame you?

LOL, thanks......!!!! I will probably be using BBTS a bit more. The way I look at it is this: If I have to pay SSC $10 for the extra box, and I earn on average $10 per figure, I am not really saving any money!
 
Lejuan had it coming :mad: :pfft: :lol

I've always had it coming. Thankfully on the internet nobody can see my slight frame and effeminate demeanour.

And here I thought that the joke of someone being banned or punished for apologizing would be too obvious.:yess:

I'm still not sure whether Wor-Gar and Ali weren't playing it straight for laffs
smiley-think005.gif


Well, if I don't post here for a few days, you all will know.....! I seriously don't get what got me so heated last night. Blame my Ex wife, my medication, my dog. Or maybe it was me....most likely the last one! Thanks all!!!!

If there's anyone who understands the pain of a damaged box, it's a bunch of doll nerds

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