I received my Vader 5 days ago (Jan 29).
I immediately emailed Sideshow after discovering a broken left tusk, scuffed display dome and some very dodgy wiring on his belt.
After 3 days I received no reply.
I emailed them again.
24 hours later.
Still no reply.
Emailed them again last night.
Still no reply.
This is beyond ridiculous.
Are they honestly so swamped with emails regarding defective items that they can't reply to me?
My last email was addressed to their "exchange" address, their "customer service" address and to Dawn, who seems to deal with all the orders.
Surely someone will get back to me soon...