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Khev said:
Apparently they no longer feel its worth it to eat the shipping costs of replacing a defective product unless it has outrageous damage. If you don't get a flawless version and they have other flawless versions available they will no longer replace it. You're stuck with either a $30 consolation or you have to just to return it for a full refund.

Very surprising and this concerns me about all future PF's. I don't want a "quality or $30 guarantee." I want a guarantee of quality, period.



Yep and I'm sending back Exclusive 145/500 so someone on the waitlist can get a nice abrasion on her arm that was painted over and a sword blade at a screwy angle from the hilt. I guess waitlisters will just start getting the bottom of the barrel. If yours converts you can almost assume its now because someone got a crappy version and was forced to send it back.
Click to expand...
So, the most favored and reputable CS has started to show signs of compromise too. It may also be due to the fact that some people exploit this policy way too much and they decided that it's not feasible for them anymore. You've taken a heavy-hearted yet firm and appropriate stand against sub-par quality. Bravo :clap
If only everyone started doing this maybe they'll cave in to what we, the customers really want - the same quality that Sideshow themselves have benchmarked!
 
This statue is too nice to have flawed versions in circulation. It is a crime. Sorry to hear about that.
 
Darth Snoopy said:
:lecture

I consider myself very lucky that the last four statues I've gotten from Sideshow have been good ones without any QA issues. :yess:
Click to expand...

tumblr_lx7z21jVSM1qbs0jt.gif
 
Yeah! Picked up the box from fed ex! Will open this up late tonight. Box seems small. I hope there's no damage to the statue.
 

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