I think with such a high price and low ES, peoples’ expectations are higher, as they should be. A high quality control shows a pride in the piece. Poor QC shows they are just after your money and don’t really care if they deliver a satisfactory product. They clearly feel they achieved something great with this statue and I think they will be making enough replacements to make everything right. They don’t want this milestone piece for the company to have a marred reputation because of some QC issues they can easily take care of given enough time.