So this is their response to a completely broke leg and chipped gauntlet on a statue that cost over a grand.....
Thank you for reaching out. I'm so sorry to see your Thanos on Throne Maquette arrived with issues, and sincerely apologize for the inconvenience.
Please know we have not yet received our full supply of replacements for this piece, but we are expecting more to arrive in the future.
Rest assured, we're here to help. Here are your options at this time:
If you prefer a replacement, I can place you on our waitlist for the parts requested, so that you can receive them once they become available.
We can have you set up with a cost-free return for a full refund.
If you'd like to keep the piece as is, we can provide you with a $120.00 Sideshow Credit that can be used on an existing or future purchase.
Please reply back to this e-mail and let me know how you wish to proceed before 2/7/2018, so we can get this taken care of for you as quickly as possible.
Thank you in advance for your patience and understanding while we work to resolve this matter.
David Yim
Sideshow Returns Team
Are you kidding me? They made 4250 of these but don't have any replacements!? Mine is exclusive but the replacement parts are the same. Way to be prepared Sideshow. I feel like a gave an interest free loan, for an undisclosed amount of time, to a company I'm pretty sure makes way more money than me