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Re: Rogue

filip629 said:
Now that is the truth. This will be what matters the most. We all need to wait and see what the solution to this debacle will be. That is what will carry the most weight in this mess.
Click to expand...

After seeing the Rogue proto pictures get switched out this morning. I have little faith that they are going to do anything different from the norm'. Send a replacement that looks like the "new" proto photos or the 100% refund. I feel they are taking this long, so to train all the C.S. staff how to better answer these new question that's going to arise. When these replacement parts start shipping and hitting collector's doors.

This is going to be good to see how they handle this situation here.
 
Re: Rogue

IronLungs31 said:
This is going to be good to see how they handle this situation here.
Click to expand...

I agree 100%. Everything CS says in the meantime doesn't mean a thing. CS reps do and say what they are told by SCC execs. No solution has been offered yet by the people in charge. What they do to fix this will say a lot about them and how they feel about their customers. I hope they are taking so long to answer the QC issues because they are having serious discussions about what happened. If they didn't care they could have already said send it back if you don't like it. It taking this long to get an answer may not be a bad thing. We will find out soon enough IL.
 
Re: Rogue

Also, don't forget they do look at these boards and others. I know some like Mike T. don't post but in some correspondence on one of my purchases it came up that he is aware of this and other boards. So I am sure they are watching. But they need to pay attention that it's not just 3-5 customers and the same pictures over and over. Anyone or company can talk themselves into believing they are right and others are wrong.
 
Re: Rogue

Everything is speculation until they announce something publicly or start answering the emails after 7 days with some sort of resolution. Until then we can all be patient as possible and hope they deliver a result we are happy with.

I think at least for me a full refund isn't what I want or really acceptable. I know that sounds crazy but the bottom line is why would anyone want to continue to do business with a company that simply thinks this is a solution for a huge QC mess? I dont want a refund on something i put money down on and anticipated for a half year. People on here have posts of thousands and have spent hours discussing this stuff. Passionate people who want these items. They dont want refunds! That might in the end make the most financial sense today. Because of this, it very well could be the only solution they as a company are willing to proceed with. However many people here and elsewhere will not be happy.

I know some people here will swallow shallow threats of leaving and continue to purchase things in the future. I for one wouldn't bluff something like that. Im a consumer with integrity. It wouldn't be the first time I've walked away from a company and it wont be the last I'm sure. Ive had 2 ceos call me at my house to discuss issues after the fact actually. I'm under no illusions that SS would care if I cancelled my misely 2 items on pre order. 1 customer is viewed as just that to a company. This always takes a crowd to make an impact.

I think I speak for most of us here when I say we don't want a refund. We want a better product. If they don't deliver that we all have our own choice to make after that. We do have a collective voice. But we need to use it. I hope everyone who itsnt happy with what they've gotten has contacted SS.
 
Re: Rogue

I'll be patient, but I'm sure not gonna hold my breath waiting on them to reinvent the wheel with their response to this matter.
 
Re: Rogue

bonebreak2000 said:
Everything is speculation until they announce something publicly or start answering the emails after 7 days with some sort of resolution. Until then we can all be patient as possible and hope they deliver a result we are happy with.

I think at least for me a full refund isn't what I want or really acceptable. I know that sounds crazy but the bottom line is why would anyone want to continue to do business with a company that simply thinks this is a solution for a huge QC mess? I dont want a refund on something i put money down on and anticipated for a half year. People on here have posts of thousands and have spent hours discussing this stuff. Passionate people who want these items. They dont want refunds! That might in the end make the most financial sense today. Because of this, it very well could be the only solution they as a company are willing to proceed with. However many people here and elsewhere will not be happy.

I know some people here will swallow shallow threats of leaving and continue to purchase things in the future. I for one wouldn't bluff something like that. Im a consumer with integrity. It wouldn't be the first time I've walked away from a company and it wont be the last I'm sure. Ive had 2 ceos call me at my house to discuss issues after the fact actually. I'm under no illusions that SS would care if I cancelled my misely 2 items on pre order. 1 customer is viewed as just that to a company. This always takes a crowd to make an impact.

I think I speak for most of us here when I say we don't want a refund. We want a better product. If they don't deliver that we all have our own choice to make after that. We do have a collective voice. But we need to use it. I hope everyone who itsnt happy with what they've gotten has contacted SS.
Click to expand...


:goodpost:
 
Re: Rogue

electroshock said:
HOW THE HELL CAN THEY DO THIS ????

fed33c54.jpg
Click to expand...

I've entered this thread just for curiousness. Some guy in the Disney board commented about the sheety paint job in this PF. I actually LOVED the proto. Rouge is a must-have for any xmen fan.

But I really can't believe this. I hope SS is not lowering their pieces quality in the upcoming future... I'd paint her face myself all over again, pretty simple to fix considering that the sculpt is beautiful apart from the paint job.
 
Re: Rogue

You should not judge the overall quality by that photo. Yes there are paint issues, but that shot was taken to exaggerate the problems, there are lens distortion that makes the sculpt seem distorted, the photo was taken with flash which will exaggerate all flaws, and the picture is blown up which also exaggerate flaws that under normal circumstance would not be nearly as apparent to the naked eye.
 
Re: Rogue

Syrio said:
You should not judge the overall quality by that photo. Yes there are paint issues, but that shot was taken to exaggerate the problems, there are lens distortion that makes the sculpt seem distorted, the photo was taken with flash which will exaggerate all flaws, and the picture is blown up which also exaggerate flaws that under normal circumstance would not be nearly as apparent to the naked eye.
Click to expand...

All very true but I think the point is that you could take the same photo with a flash up close of my other PF and they dont have these issues.
 
Re: Rogue

I can understand how many of you are upset, and rightfully so in many cases, but i think that IF most of you were to look at your other statues, you'd find most of them have the same QC concerns as this one has. look at pretty much every AH and Brookes piece, they pretty much all have shatty paint apps and google eyes.

now the changing of the backside without notice was wrong imo and should never of been done without alerting the masses first.
 
Re: Rogue

color me clueless, what exactly is wrong with this picture?
 
Last edited by a moderator:
Re: Rogue

gagaliya said:
color me clueless, what exactly is wrong with this picture?
Click to expand...

some people have shown pics where the ex head is painted ok, but the castings seem off. Like the casting mold was used way to much and the hair seems to be missing a lot of detail.
 

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