IdeaOfEvil
Super Freak
Sounds to me the statue has a break in it, might not be a complete break but enough to pop out the leg a bit... Trying calling and tell them you can feel the piece sticking out with your hand, that it's broken underneath the fabric.
Good idea. I've normally dealt with someone specific for all my problems, but this time I just sent a generic email message to their CS department and got a reply from someone I never dealt with before. I think I'll call my guy back and just let him know what's up cuz he's always treated me well.