devilof76
Super Freak
Things have causes. Know them.
What is the meaning of life?
"How do we know this is a good apple?" - Stranger
Enjoy it while it last. Trust me it starts going fast the older you get.
Today at work I found out a young man of 24 died yesterday during an agility test for another County job. Left behind a wife and two small children. You never know what tomorrow holds.
Damn
Was it an accident or freak medical event? Sudden death of people younger than me never fails to terrify.
If they bought the item from you, then they agreed to YOUR terms and conditions. Since you highlighted no returns in your listing, they agreed to that when they bought it. That's just dumb and odd for them to ask to change shipping. If it was too expensive for them, they shouldn't have bought it in the first place. It's on them. You had no way of knowing if the controller worked as it was sealed. I suggest you do call eBay. You can also file a complaint against them online for making "unreasonable demands" and that gives eBay a paper trail for that user. Tell them to contact eBay if they wish. I wouldn't budge though. There are some idiots out there on ebay and I have no sympathy for them when they do dumb things. Good luck friend and let me know how it turns put if you don't mind. I sell a lot on eBay as well and am interested in the outcome.
Thanks for the support, Shawpaw. So I spoke to eBay, and they are basically not taking my side. They said it is better to work out a partial refund with the buyer, otherwise the buyer can file a complaint and send the item back to me in which case I can test whether it works or not, but regardless, they will be allowed the full refund for return, despite what my listing said because of eBay's Money Back Guarantee policy. As for the shipping, that's out of my hands so it's only the "broken" remote that is the issue. I'm gonna have to talk to the buyer about that since I don't think the full $40 for the remote is fair given that it was out of my power (the other $10 was for the shipping). I guess I should try to see if they'll meet me 1/2 way at $25?
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