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So... I forgot to update.

SSC replied on May 16th saying they were looking into the photos. They confirmed a replacement on the 17th stating it would take 7-10 bus days to ship and that I would have to destroy the old statue (wish I could ship it back... I'm in CA).

My buddy sent a follow up e-mail yesterday (30th) requesting an update with no response. My friend e-mailed me this morning ticked that nothing has happened. He decided to do a live chat.

He's never dealt with Sideshow before and his words, "It's been 2 weeks. literally 2 weeks of you having broken [stuff]. That's not acceptable..."

Is this the normal pace for replacements?

EDIT: SSC Live Chat Response:
"We had a slight delay in the arrival in the replacement parts being sent out to you. I can confirm that it will be send out shortly hopefully today or Monday."

Yes. It's not unheard of for Sideshow to run out of replacements.

Sent from my HTC One
 
So... I forgot to update.

SSC replied on May 16th saying they were looking into the photos. They confirmed a replacement on the 17th stating it would take 7-10 bus days to ship and that I would have to destroy the old statue (wish I could ship it back... I'm in CA).

My buddy sent a follow up e-mail yesterday (30th) requesting an update with no response. My friend e-mailed me this morning ticked that nothing has happened. He decided to do a live chat.

He's never dealt with Sideshow before and his words, "It's been 2 weeks. literally 2 weeks of you having broken [stuff]. That's not acceptable..."

Is this the normal pace for replacements?

EDIT: SSC Live Chat Response:
"We had a slight delay in the arrival in the replacement parts being sent out to you. I can confirm that it will be send out shortly hopefully today or Monday."



I have been waiting about 5 months for my replacement for Aayla Secura, so I think it happens quite often. Took me close to a month on a replacement head for Hawkeye too.
 
It was a generic mailshot as below:
YOU HAVE THIS WEEKEND TO COMPLY....

The long awaited Robocop range from Hot Toys is finally available to pre-order and for this weekend only, we are offering all 3 items out for a special introductory price. Check out the prices by clicking here

We've also got a whole new bunch of Sideshow products available to pre-order including the Sideshow Exclusive Edition of the Blackhole Stormtrooper Premium Format Figure and the Vampirella Tooned Up Statue.

Finally, please accept our sincere apologies for the delay in getting some pre-ordered stock out to customers this week. As we were all exhibiting at both the MCM Expo in London and Collectormania in Milton Keynes this past weekend, we didn't have any staff available to take our end of month Hot Toys/Sideshow delivery over the weekend. As a result, the delivery arrived in to our warehouse on Thursday morning and we have literally just finished processing it all - it was a BIG ONE!

To cut a long story short, we are shipping out all of the the Hot Toys Black Widow, The Boss and Joker 2.0 figures along with the Sideshow Ben Kenobi Mythos Statue, Hulk Maquettes and Scarlet Witch Premium Format Figures on Monday. As usual, you will receive an email with your tracking number along with a text or email on the day to give you a timeslot for your delivery. Also, arriving next week are the long delayed 6, 8 and 16 Inch R-Rated Talking Ted Bears, Justice League Batman and Killing Joke Joker Artfx Statues from Kotobukiya.

Thanks for reading
 
It was a generic mailshot as below:
YOU HAVE THIS WEEKEND TO COMPLY....

The long awaited Robocop range from Hot Toys is finally available to pre-order and for this weekend only, we are offering all 3 items out for a special introductory price. Check out the prices by clicking here

We've also got a whole new bunch of Sideshow products available to pre-order including the Sideshow Exclusive Edition of the Blackhole Stormtrooper Premium Format Figure and the Vampirella Tooned Up Statue.

Finally, please accept our sincere apologies for the delay in getting some pre-ordered stock out to customers this week. As we were all exhibiting at both the MCM Expo in London and Collectormania in Milton Keynes this past weekend, we didn't have any staff available to take our end of month Hot Toys/Sideshow delivery over the weekend. As a result, the delivery arrived in to our warehouse on Thursday morning and we have literally just finished processing it all - it was a BIG ONE!

To cut a long story short, we are shipping out all of the the Hot Toys Black Widow, The Boss and Joker 2.0 figures along with the Sideshow Ben Kenobi Mythos Statue, Hulk Maquettes and Scarlet Witch Premium Format Figures on Monday. As usual, you will receive an email with your tracking number along with a text or email on the day to give you a timeslot for your delivery. Also, arriving next week are the long delayed 6, 8 and 16 Inch R-Rated Talking Ted Bears, Justice League Batman and Killing Joke Joker Artfx Statues from Kotobukiya.

Thanks for reading

Thanks Brett.
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Despatched on Monday :yess: :hi5: :clap :panic:
 
yes mate its the movie cap got it for a decent price.
Wolverines bought and paid for just waiting for him now, Good job it comes in a big box as I think ill be living in it once the Mrs sees it!
 
yes mate its the movie cap got it for a decent price.
Wolverines bought and paid for just waiting for him now, Good job it comes in a big box as I think ill be living in it once the Mrs sees it!

Good luck with the wife :lol

When did you order the Capt? Nice piece, surprised you're waiting for it?

Edit: Pre-order? Strange :dunno
 
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