I'm not sure if this is the correct area for this post...so if it's not, could a mod please move it to the correct section.
I ordered the Mask figure from the Asmus toys website a few weeks ago. I have emailed them multiple times inquiring about the status of my order. All emails have gone without response. I got home from work today and found a package from them with the wrong item (a samurai figure). I have emailed them yet again, still with no response. I even tried calling the number they have listed only to be met with a message loop in an eastern language that I do not understand. My question to sideshow freaks members is has anyone had any dealings with this company? And if so, how have your dealings been? Have you contacted them and gotten responses? I'm worried because I do not want to be stuck with an item that I did not want for the price that I payed. If it was $20, I'd let it go, but at $110, I'd rather spend that on another Art Figures Avenger or something similar.