loricstone
Super Freak
- Joined
- Feb 6, 2012
- Messages
- 1,186
- Reaction score
- 3
Just got mine as well and it has about 6-8 small chips and 1 missing quill I asked for replacement unmasked head and body but from the looks of it I am taking the full refund, @ their $25 discount.
From listening to some peoples accounts of receiving damaged Wolfs, I don't think replacements are really an option for such expensive and limited statues.
The only viable option is to just get a full refund. Chances are, others will arrive the same way. It doesn't sound like the packaging is the best on these Wolfs. Shame!
It makes it even worse when some got darn near perfect Wolfs, but others don't.
To me, SS needs to make these expensive $2000 statues completely domestic and in house. In addition, they need to get the top painters in the industry to paint them up they way they should be, and in addition, they need to take extra care in packaging them. Lastly, for these super expensive statues, they need to be extremely limited to a very small number like 150 max OR make them on an individual basis as they receive each new order.
I know this would alienate a few potential buyers that really would like an LSF, but just don't have the money (which means you don't need it anyway). But to me, this is one of the best ways to ensure a customer receives the highest quality product possible (both paint and sculpt and QC wise).