traylorc
Super Freak
I think this is unacceptable from Sideshow and even these items being made in China they should have a better quality control. Just my opinion!
I am in Canada and I bought it from Corner Store as I did not mind Logan' head. It would be a problem to contact CS to contact SS for a hand replacement. I think most people out of US do not een bother complaining about these small problems.
Define "better quality control". This is a nebulous phrase that we as collectors throw around whenever we find an issue with something we purchase. Even though we all know there is not one mass manufacturer that is going to achieve 100% perfection on a given product line. I agree that SS should do everything in it's power to prevent damaged pieces from getting to your home. But let's not forget "shipping factor". The various shipping companies sometimes just throw these pieces around when moving or transporting them...therefore issues will arise regarding damaged pieces.
I understand your frustration, but unfortunately this is risk we all assume as collectors. I hope you can get SS to assist you with replacing the hand.