mattski
Freaked Out
Piss pore effect on Sideshow's part only to offer you a $25 credit first up, $60 is more reasonable thankfully I was offered this right up for the hair as there is no way I would of accepted $25 either.
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- Thread starter Uncanny Web-Slinger
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Piss pore effect on Sideshow's part only to offer you a $25 credit first up, $60 is more reasonable thankfully I was offered this right up for the hair as there is no way I would of accepted $25 either.
m.c.d.spargo
Super Freak
Edit.
IdeaOfEvil
Super Freak
So, I'm not sure what I'm supposed to do.
I got my first WW PF with a lot of problems (seen here). The replacement they sent me has a bunch of different problems, all of which run parallel to the first one:
-There are multiple scratches and marks around her entire body (head, chest, waist, and legs)
-There are uneven paint applications on her waist/blue bottoms
-There are a couple of small pinholes on her legs and arms
-Her foot doesn't rest in the base flush (it hovers)
-The small sword doesn't fit into the base at all (not pictured)
I've stated in my first post that this was going to be my last fully paid for statue since Sideshow's QC (and overall attitude towards their customers) have really gone downhill in my eyes. They just sent me a reply about this second PF's problems with the following email:
"Thank you for your patience while I investigated this for you. Unfortunately, please know the replacement Exclusive Wonder Woman that we sent to you was indeed the best possible ones we had available, and unfortunately we do not believe we can provide you another replacement that would be a considerable improvement. I apologize for any inconvenience this may cause you.
If you would like to keep your Wonder Woman, we can offer you a $45.00 Sideshow Collectibles credit that can be used on a future purchase or existing preorder. If you are completely not satisfied with the figure, please let me know and I can set you up with a return for a full refund. "
Do I reply with the threat of me leaving Sideshow altogether? I want the trinity, but neither of these Wonder Women PF's that I received are acceptable in the slightest, and I want them to keep sending me replacements until I get one that's decent.
I really don't know how to handle this =(
I got my first WW PF with a lot of problems (seen here). The replacement they sent me has a bunch of different problems, all of which run parallel to the first one:
-There are multiple scratches and marks around her entire body (head, chest, waist, and legs)
-There are uneven paint applications on her waist/blue bottoms
-There are a couple of small pinholes on her legs and arms
-Her foot doesn't rest in the base flush (it hovers)
-The small sword doesn't fit into the base at all (not pictured)
I've stated in my first post that this was going to be my last fully paid for statue since Sideshow's QC (and overall attitude towards their customers) have really gone downhill in my eyes. They just sent me a reply about this second PF's problems with the following email:
"Thank you for your patience while I investigated this for you. Unfortunately, please know the replacement Exclusive Wonder Woman that we sent to you was indeed the best possible ones we had available, and unfortunately we do not believe we can provide you another replacement that would be a considerable improvement. I apologize for any inconvenience this may cause you.
If you would like to keep your Wonder Woman, we can offer you a $45.00 Sideshow Collectibles credit that can be used on a future purchase or existing preorder. If you are completely not satisfied with the figure, please let me know and I can set you up with a return for a full refund. "
Do I reply with the threat of me leaving Sideshow altogether? I want the trinity, but neither of these Wonder Women PF's that I received are acceptable in the slightest, and I want them to keep sending me replacements until I get one that's decent.
I really don't know how to handle this =(
krzykoopa
Super Freak
So, I'm not sure what I'm supposed to do.
I got my first WW PF with a lot of problems (seen here). The replacement they sent me has a bunch of different problems, all of which run parallel to the first one:
-There are multiple scratches and marks around her entire body (head, chest, waist, and legs)
-There are uneven paint applications on her waist/blue bottoms
-There are a couple of small pinholes on her legs and arms
-Her foot doesn't rest in the base flush (it hovers)
-The small sword doesn't fit into the base at all (not pictured)
I've stated in my first post that this was going to be my last fully paid for statue since Sideshow's QC (and overall attitude towards their customers) have really gone downhill in my eyes. They just sent me a reply about this second PF's problems with the following email:
"Thank you for your patience while I investigated this for you. Unfortunately, please know the replacement Exclusive Wonder Woman that we sent to you was indeed the best possible ones we had available, and unfortunately we do not believe we can provide you another replacement that would be a considerable improvement. I apologize for any inconvenience this may cause you.
If you would like to keep your Wonder Woman, we can offer you a $45.00 Sideshow Collectibles credit that can be used on a future purchase or existing preorder. If you are completely not satisfied with the figure, please let me know and I can set you up with a return for a full refund. "
Do I reply with the threat of me leaving Sideshow altogether? I want the trinity, but neither of these Wonder Women PF's that I received are acceptable in the slightest, and I want them to keep sending me replacements until I get one that's decent.
I really don't know how to handle this =(
I say get a full refund and pick this up again down the line.
BB&WSF
Super Freak
BurningRage
Super Freak
Return it and order the ex again since it's in stock or get a reg at a lcs after you inspect it.
GeneralZodLives
Super Freak
I agree. The EX is still in stock so you can take another chance with SS after you return that one or find it somewhere else. If you're in an area like me though, there aren't any places that sell SS pieces so I have to get them from SS, eBay, or here.
comicbookguy
Super Freak
Refund it. They won't keep sending you replacements. You can find another way to get one. Just start over on a fresh plate.
IdeaOfEvil
Super Freak
Thanks for the replies all! I guess I'll just refund/re-order it =)
BurningRage
Super Freak
Got the ex yesterday and the left foot doesn't touch the base 
Got the ex yesterday and the left foot doesn't touch the base
But her right foot is in all the way?
My replacement body was the same way.
BurningRage
Super Freak
Yeah..
forerunner
Freakzoid
Got the ex yesterday and the left foot doesn't touch the base
My EX didn't either although my Reg did.
FWIW, my EX eventually 'settled' and the left foot does rest on the base now.
This is good for me since Sideshow wouldn't do anything other than offer me a full refund to return it.
YMMV.
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BurningRage
Super Freak
forerunner
Freakzoid
I received her on 3/11 and noticed the left foot was resting on the base ~4/15 so about a month til I noticed it. May have happened earlier but I can't verify.
It's still balanced/weighted heavily on the right foot, if I slide the base the left foot will come up before lightly resting again.
My Regular is rock solid. Of course I had to request a new spear, enlarge the sword opening on the base, and fix the crooked hair. BUT, it's rock solid...
BurningRage
Super Freak
SS said they have no replacements and offered a $35 credit 
SS said they have no replacements and offered a $35 credit
So if her right foot is in perfectly, that means she is leaning backwards, so her left foot is hovering? Do you have pics? I had to do a lot of maneuvering with mine, including, but not limited too, a bit of glycerol... Just sayin'...
BurningRage
Super Freak
It hovers
