Statue Alien: Big Chap Legendary Scale Bust

[Webb]

It sucks mine came perfect,but broken tendons,got $45.00 back and I will later on Zap-a-Gap them.

 

[wierzbowski]

Im actually considering calling sideshow in regards to the issues mine has. At first i wasnt letting it bother me. But after reading more of this thread, and seeing how everyone is being treated by ss in regards to this piece. I honestly believe everyone with issues should call up and demand a full refund or take a few bucks back from them. The only way to get them to notice is to hit them where it hurts. And damn collectorcol. The money they offered you doesnt even cover your fees ughhhh.

 

[67L88Stingray]

Im actually considering calling sideshow in regards to the issues mine has. At first i wasnt letting it bother me. But after reading more of this thread, and seeing how everyone is being treated by ss in regards to this piece. I honestly believe everyone with issues should call up and demand a full refund or take a few bucks back from them. The only way to get them to notice is to hit them where it hurts. And damn collectorcol. The money they offered you doesnt even cover your fees ughhhh.

Yea, but 10% off is not going to bother them. They need to give actual discounts that reflect the issues. They probably just write off the refunds or claim them with UPS anyway.

 

[wierzbowski]

Think about it though. For every ten that demand at least that 10% back it equals the full value of one. And if you are not satisfied then demand a full refund.... After about 15-20 of those i guarantee they take notice.

 

[SurlyJ]

Re: Alien Legendary Scale Bust

I'm sure if you abuse their policies they will take notice. I would think they care more about people insisting on multiple replacements time and time again than they are giving small discounts. The credits often encourage more orders. It's not that different than just giving someone an extra $20 coupon or double rewards points.

 

[para50]

Col gets a bill for £35 & gets a free camera , Rizob gets a bill for £66.04 & Matt gets one for near £80.

Mine was around £55. They really must just make it up as they go along.

 

[para50]

The dome definitely doesn't come off easily for whoever wanted to know. Even after heating, it came off in broken fragments. The adhesive didn't budge at all.

 

[Collectorcol]

I had a play with mine last night and that dome is stuck solid.

What's happening then para?
You taking the refund or getting a Regular?

 

[para50]

They didn't offer me the option of a regular, they said $55 credit or a refund were my only options. I'm just going to take the refund and claim my import fees back and I might get one from CDUK if Lee can check it first. I'm not sure yet. I really want it, but I don't want anything to do with Sideshow after this. Are you taking the reg instead of a refund?

 

[Python]

Damn, thanks for trying Para...

 

[Collectorcol]

I used over 3,000 Reward Points on this so I'll probably take the Regular if they can guarantee a better example.

I want more than $65 compensation for them sending me such a shoddy piece and losing out on the Ex though.

If you still want it they should offer you a discounted Reg with free shipping and no import fees, as you've already payed them.
Contact them.

 

[rivermonster1]

Just to let you know guys I've been offered $75 off my next order or a regular replacement with that discount. Not a bad offer but it takes the whole excitement away...

 

[Dr Tongue]

Just got this in an email from SS:

"Your replacement order will be leaving our warehouse shortly. Please allow 3 to 5 business days for your order to be inspected, packaged, and shipped. "

I'm happy to see that they will inspect my replacement before it gets sent out to me. It is an EX by the way.

 

[Collectorcol]

Just to let you know guys I've been offered $75 off my next order or a regular replacement with that discount. Not a bad offer but it takes the whole excitement away...

I thought you were happy with yours?

Nice to know you have minor issues yet offered more compensation than me & para50

 

[choopie]

The dome definitely doesn't come off easily for whoever wanted to know. Even after heating, it came off in broken fragments. The adhesive didn't budge at all.

View attachment 149541

Wow, I can't believe how thick the dome is. So it may be that the scratches and bubbling on many pieces is within the dome itself and not between the dome and the skull?

 

[PermaG]

Just got this in an email from SS:

"Your replacement order will be leaving our warehouse shortly. Please allow 3 to 5 business days for your order to be inspected, packaged, and shipped. "

I'm happy to see that they will inspect my replacement before it gets sent out to me. It is an EX by the way.

Yes, let us know how this "inspection" turn out for you.
Hopefully they inspect it better then my Warrior.

 

[Dr Tongue]

Yes, let us know how this "inspection" turn out for you.
Hopefully they inspect it better then my Warrior.

Definitely. I will post pics when it arrives. I just hope that part of the email wasn't a formality and they really do look over the replacement well.

 

[VincentVegaFFF]

I thought you were happy with yours?

Nice to know you have minor issues yet offered more compensation than me & para50

And me with the cracked shoulder.

 

[Python]

And me with the cracked shoulder.

You should definitely have returned that, you could fill it over if you are comfortable doing so and matching the paint etc.

 

[SurlyJ]

Re: Alien Legendary Scale Bust

It looks really cool inside the dome. Like there is more detail in there than on the outside of the piece lol.