CIV McQuarrie Luke @ Hasbro Toy Shop

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According to a bunch of scummers it is a mistake. They have been calling and getting assured it was an error. A sorry this happened e-mail is supposed to go out in a couple of days. Jeez Hasbro,WTF?
 
That's right - it's a mistake.

I got the same email today. So I called Hasbro about it and apparently it was a big computer glitch and no one's order is really cancelled. Loads of people got this email. They just keep causing more and more confusion with this whole thing.
 
I got it too. I was restrained and respectful in my response e-mail, but I let them know in no uncertain terms that I was highly displeased with the way this order has been handled and requested that they refund my shipping as a gesture of good faith. I did point out I was aware of other collectors being given this courtesy just because of the discount code mistake and I was asking for this after dealing with TWO problems.
 
MorgulTongue said:
According to a bunch of scummers it is a mistake. They have been calling and getting assured it was an error. A sorry this happened e-mail is supposed to go out in a couple of days. Jeez Hasbro,WTF?

Thanks for that info. Cool avatar by the way! :rock
 
Well i just got back from spending the last 3 hrs in jail.(long story)And now i see that my luke order is reactivated after i canceled it cause of the code dealio_Oh well i guess i'll just keep it now.(why did they reactivate? )


Hasbro:confused:

(gotta have the MQ figs though)
 
Sith Lord 0498 said:
I got it too. I was restrained and respectful in my response e-mail, but I let them know in no uncertain terms that I was highly displeased with the way this order has been handled and requested that they refund my shipping as a gesture of good faith. I did point out I was aware of other collectors being given this courtesy just because of the discount code mistake and I was asking for this after dealing with TWO problems.

Update here...

Received an e-mail from HTS Customer Service. They took the shipping and handling off from my order per my request. So provided everything else goes smoothly, I'll give them another shot and see if my experience is any better.

Although my order status now says "Partially Shipped"

It's a one piece order, so am I getting the cardback separately???

j/k :lol

I'm assuming it's all part of the glitch b/c when I click on it for details, it still says Cancelled... :rolleyes:
 
Seth Gecko said:
I called and they said mine should ship today:cool:

My card has already been charged, so mine should ship very soon as well.

Better be today after all the crap we've been through with this thing... :monkey4
 
Man, with all these issues, I'm glad I never even knew of /used the coupon code, I haven't had to deal with any emails or issues over this thing, and according to my HTS account both my Lukes shipped yesterday, so they'll be racing the droids to see who gets to me first, then I'll have R2 & 3PO, Chewbacca, Boba Fett, Luke and the Stormie, can't wait for Vader and Old Ben.
 
Well it only took 5 emails and three phonecalls but mine shipped today. :emperor
 
Luke arrived bright and early this morning. And it does have the CIV sticker on the case.

Still looking for Chewbacca. :chew
 
Batty said:
Luke arrived bright and early this morning. And it does have the CIV sticker on the case.

Still looking for Chewbacca. :chew
Thats cool it ended up being the CIV version. That also makes sense why the coupon code didnt work.
 
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