i do ask for pack out on hot toys when i purchase from sideshow , other retailers and ebay sellers always dounle box hot toys , i think Dutch was my first ever pf order from sideshow , though i have recieved others in middle.
the real problem here is customs probably,whenever i buy from retailers or ebay sellers, I only buy from sellers who are ready to undervalue to escape customs , both the checking and customs charges, and it has worked most of the time, with around only 2-3 damages from around 50-60 purchases(not just PF, including hot toys, bowen statues etc etc)
but with sideshow i must have bought around 10 statues so far and have already had 4 damages .the high value items have to undergo customs checking increasing the chances of damages, mishandling and hurried and careless repacking
Sideshow uses Fedex too ,but i think they outsource the job of delivery to some local agents,