Whoa, Maglor! I just noticed the Lost numbers in your sig. Awesome!
Anyway, yeah, I'm really really excited to hear that the DCD shipment is being fixed. However, I feel awful for everyone who had purchased the previous runs with some only receiving the "questionably improved" replacement. Part of that comes from the fact that I almost was one of those owners, as I was planning on purchasing on ebay before I knew of the oil issue. I feel very fortunate that I found these forums and gained the knowledge I did.
Personally, I'm baffled by HT's actions, and even others companies that have done similar things in the past. It's shocking to me that a company can attempt to shrug off so many unhappy customers. Don't they realize the potential ramifications? It's sad that they seem to forget they themselves wouldn't want to get screwed over if they were stuck in a similar situation as a customer.
The non-DCD owners being left in the dust is just wrong. I think all of us, people who share the same passion for this awesome looking figure, should work together to make sure HT knows of our dislike for the handling of the situation and strongly urge them to take care of each and every customer properly. But I don't think lashing out will do any good. We need to politely, cordially, and professionally make our concerns and requests known to them.
The only problem I have is, I don't know exactly the best way to go about doing this. Would an online petition carry any weight? Would a form letter printed out and signed by people and sent by mail have a better effect? If some of those avenues are tried and fail, would going to DC directly be of any use? I've personally never done anything like this before, so if anyone has feedback or suggestions, that'd be great. I definitely think starting some dialogue on this topic would be of great benefit.
Thanks for reading, sorry for the long post!
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