Enterbay HD: 1/4 scale Rambo III

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Rambo 1:4 scale collection.

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Got my figure on July 2 and found a few problems. I loose right arm and shoulder joint that will not stay in an upright position for posing (close to the t-800 shoulder joint issue.) The seam running down the side of my figure is split apart a good 4 cm from the shoulder gap down the seam in the right armpit. Also, the internal shoulder joint will not stay hidden under the torso and just falls out exposing the horrible off color plastic. I am pretty bummed out and decided to post some pix. I have sent 2 emails to Enterbay, after receiving my figure and I'm waiting for a response. :gah:

P.S. Just received an email today from Enterbay and it was a tracking number and notification of shipment for my purchase. A little late on that one, since I got the figure 2 days ago. Not the email response I was hoping for, so I will continue to wait. :slap

For those that got a figure in good condition congrats. The HS is amazing and the body looks awesome in hand. Now to get a replacement that isn't all jacked up from Enterbay.

HOW DOES SOMETHING LIKE THAT GET PACKAGED AND SHIPPED OUT TO A CUSTOMER!! :mad: IM SURE THEY WILL TAKE CARE OF YOU!
 
congrats maulfan. I'll pick up mine today after finished with my work.
comparing your pics and blades pic, I slightly dissapointed with EB. seems their QC for their HD line is not as good as their promised. From what I've seen, Blade & deathasylum most likely got a defective product.
maybe they rushed the production or something. but now I can't stop thinking what will happen to mine :slap
we paid $400 and still feel like paying for a lottery.
maybe we all should tell Bill about this.
Haven't seen the MIB, but I will not tolerate any defect for 1/4 Batman :gah: :lol
 
Congratulations Sean (MaulFan). Was waiting for your "money shots", and they are awesome! :clap

Can't wait to get mine, will have to wait a bit longer as I ordered a good couple of weeks later than you all.
 
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I must say.. Enterbay is pretty spot-on with the scale! Arnie is a lot taller than Sly, and it shows in their last 2 1/4-scale releases.

Looking at that photo makes me want a 1/4-scale T2 T800 as well. Oh, brother, this hobby! :slap
 
congrats maulfan. I'll pick up mine today after finished with my work.
comparing your pics and blades pic, I slightly dissapointed with EB. seems their QC for their HD line is not as good as their promised. From what I've seen, Blade & deathasylum most likely got a defective product.
maybe they rushed the production or something. but now I can't stop thinking what will happen to mine :slap
we paid $400 and still feel like paying for a lottery.
maybe we all should tell Bill about this.
Haven't seen the MIB, but I will not tolerate any defect for 1/4 Batman :gah: :lol

Yeah, I kind of got that impression. I'm not sure if it's a defect or just the result of carelessness in the way they glued the torso skin, but I will say the inner hard plastic shows on both shoulders for me. Maybe both sides of the skin were cut or perhaps the skin wasn't stretched enough. I'll go ahead and contact EB for a replacement. I wouldn't mind if this was the only problem, but the loose right shoulder seals the deal.
 
Yeah, I kind of got that impression. I'm not sure if it's a defect or just the result of carelessness in the way they glued the torso skin, but I will say the inner hard plastic shows on both shoulders for me. Maybe both sides of the skin were cut or perhaps the skin wasn't stretched enough. I'll go ahead and contact EB for a replacement. I wouldn't mind if this was the only problem, but the loose right shoulder seals the deal.

You ordered direct, didn't you, bro? So you're contacting Enterbay directly?

I went the local retailer route because of this, as Enterbay might be hard to deal with.. I hope they aren't though. :slap
 
^I think you should do that blade. that will teach EB a good lesson.
The problem can clearly be seen with naked eyes, I think they just got lazy and put all the dollies to the packaging division or something even when they already knew the problem with the products:slap
as for maulfan, He is sure one lucky bastard. his doll rambo looks fine as far as I can tell :lol
 
Yeah, I kind of got that impression. I'm not sure if it's a defect or just the result of carelessness in the way they glued the torso skin, but I will say the inner hard plastic shows on both shoulders for me. Maybe both sides of the skin were cut or perhaps the skin wasn't stretched enough. I'll go ahead and contact EB for a replacement. I wouldn't mind if this was the only problem, but the loose right shoulder seals the deal.

Hey Blade, was just wondering if you futzed the figure. Cause, you can push the inner hard plastic back in to the covered skin. Its actually really normal. Now, i haven't seen your figure, and i dont know all the details. Don't mistake, i'm not calling you a liar, maybe you figure does have a problem.

I'm just saying, for the um.... normal figures, everytime you move the arms the inner hard plastic sorta pops out, and all you have to do is kinda push the shoulder muscles and the hard plastic will go back in. Cause if you go through the hassel of exchanging it only to get something similar again, and at the end find out its normal, i think you'll be more pissed off.
 
Hey Blade, was just wondering if you futzed the figure. Cause, you can push the inner hard plastic back in to the covered skin. Its actually really normal. Now, i haven't seen your figure, and i dont know all the details. Don't mistake, i'm not calling you a liar, maybe you figure does have a problem.

I'm just saying, for the um.... normal figures, everytime you move the arms the inner hard plastic sorta pops out, and all you have to do is kinda push the shoulder muscles and the hard plastic will go back in. Cause if you go through the hassel of exchanging it only to get something similar again, and at the end find out its normal, i think you'll be more pissed off.

I've tried and the hard plastic does go up and in... but then it slides out again. The root of the problem is the loose joint on the inside of the torso that moves the hard plastic. You can push it up into the skin all you want, but if that thing's loose, it'll fall back down into visibility again. Rechecking my figure, the left shoulder is absolutely fine. It's that one joint.
 
I've tried and the hard plastic does go up and in... but then it slides out again. The root of the problem is the loose joint on the inside of the torso that moves the hard plastic. You can push it up into the skin all you want, but if that thing's loose, it'll fall back down into visibility again. Rechecking my figure, the left shoulder is absolutely fine. It's that one joint.

Oh dear, that IS a problem. Then yeah, i'd get a replacment on that. Normally in HK, if we bring it back to the shop to get fixed, we usually keep the head at home, cause they tell us at the store that the head is not replaceable. But we do get to check before we buy so there is that. So if the HS is fine, don't send it back. Plus in fact, if the parts and weapons are fine, keep that as well, and put the body in a smaller box then it came with to save on shippiing.

I'd really recommend using a phone or sth, to record a mini 1 min. video to show what the problem is. Like show it, so their customer service knows what you mean. To avoid some bullsit excuse that its normal, like what i thought when you first described it. Best of luck Blade.
 
I've tried and the hard plastic does go up and in... but then it slides out again. The root of the problem is the loose joint on the inside of the torso that moves the hard plastic. You can push it up into the skin all you want, but if that thing's loose, it'll fall back down into visibility again. Rechecking my figure, the left shoulder is absolutely fine. It's that one joint.

That is the same problem my figure has too. The right shoulder joint piece is loose on the inside and will not stay in place within the torso. The right arm is flopping around, while the left arm and shoulder are perfect. The torso seam could be re-glued to fix it, but I don't feel like I should have to take the thing apart, tighten the loose shoulder joint screw, and glue the torso seam back together with the $400 sticker price on this figure. I have been waiting 3 days now for Enterbay to reply to my emails and that is also a little frustrating. I just have to keep waiting until they get to my email, but they seem a little slow with their customer service. :impatient:
 
Maulfan, just one question. Were your shoulders like that outta the box, because mine have a slight gap in between like in my pictures.

If you have any tricks to close the gap i'd love to hear it man.

Heres what i mean on mine

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