ENTERBAY: Men In Black

[Buttmunch]

But in the past, with other PP cases, it was undeniably in their interest to respond. If they didn't respond, it's an automatic refund - their money lost. In many of these instances they're not gaining anything by not answering emails relating to PP cases. Because of that I really think it's all down to poor/limited customer service simply not keeping on top of emails/returns/etc, not some calculated plan to try to rip people off or whatever.

And my email I sent last Thursday night about returning the figures to them after getting my Paypal refund has still gone unanswered, a full week later

 

[Stanlore]

Exactly. After they approved the return and refund as well as return shipping charges. They have had to received notice that the package is at their PO a few times now considering they have been there since August 6th. Several e-mails, a phone call and a post on their FB page and I am still being ignored. In my eyes until they make it right this is theft. My guess is they let them sit there until my Paypal window expired. Which was early last week.

Oh man... bet your starting to wish you kept them instead huh....

Man... their international service is so bad. Could never have thought based on their local HK service.

 

[Buttmunch]

After hearing the horror stories of people trying to return these, I'm really glad I never got a response from them in the first place. Paypal FTW

 

[Lejuan]

Dear Mr. Buttmunch,

regarding your email offer to return the faulty MIB3 figures in your possession, we happily accept. Please find enclosed a shipping label to assist you with their return.

Yours sincerely,
Bill Jnr

12 September 2052

 

[DanceGavinDance]

FINALLY got these for my birthday and I for one am really happy with them! Besides weak knees on agent K they are flawless, so that was a huge relief for me. I also always display my figs with stands so this didn't bother me too much. Futhermore, the clamp on the stand that goes around the waist is snug so he's not going any where. Of course, I was blown away by the TLJ sculpt. Probably the best 1/6 sculpt I own. Will is also MUCH better in person than in photos. Just a very fun, cool looking set.

Oh yeah, almost forgot...the forearms on mine were backwards and luckily I had read about having to turn them around before bending the elbow; that could have potentially been bad. Overall I guess I lucked out with a nice set (only one with bad knees isn't too bad!) Id rate them an 9/10...will try to post some pics tomorrow after work

 

[Buttmunch]

Dear Mr. Buttmunch,

regarding your email offer to return the faulty MIB3 figures in your possession, we happily accept. Please find enclosed a shipping label to assist you with their return.

Yours sincerely,
Bill Jnr

12 September 2052

 

[Geil]

well took them 3 weeks to finally take my order so I can imagine things being a "lot of" bit crazy

 

[Garemlin]

Oh man... bet your starting to wish you kept them instead huh....

Man... their international service is so bad. Could never have thought based on their local HK service.

Yeah I am. Wish I had kept them and just put them up on ebay or something.

 

[bplus73]

Finally, I replaced my DML MIB headsculpts with these so called "knock-offs" heads bought from a local shop, the seller is the same we discussed few pages ago, the seller insisted they are from Enterbay, the price is $40 for each. Since I didn't have Enterbay boxsets, so I can't tell the differences. Please judge yourself. The DML headsculpts now in the garbage.

The big gun and K's hands are won from eBay auction, the rest are from DML.

 

[wofford29]

..................

Hi Jesse,

Sorry about the super late reply, just been receiving too many emails and your ones just got drown in... :S

Anyway, confirm that the parcel is returned, could you please send us the receipt of the return postage again because for some reason I couldn't open the file you sent us.

Sorry about the inconvenience I will issue the refund once I could open your postage receipt file.

Thank you.



--
Regards,

Customer Service Team



ENTERBAY International Limited
Shop 11B, Ground Floor, Yan On Building,
No. 1 Kwong Wa Street, Kowloon, Hong Kong
Tel: +852 51090054

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[Lawrence]

This actually might be authentic When compared to mine, the side hair seems to be darker. Mine seems to be faded more. Maybe it's the pic, or maybe being hand painted, the paint app is varied. Looks good in any case.

 

[Niceman]

The DML headsculpts really are garbage!

 

[bplus73]

The seller have some stock in the shop and on the Ebay. That's why I am not sure they are really from Enterbay.
https://www.ebay.com.sg/itm/Hot-1-6...8217?pt=US_Action_Figures&hash=item3a7893b119

but the in hands quality for me are really good or the same when I compare them to those Enterbay pics.
However, one noticeable difference is my K is less reddish or less "drunken", that just nice for my liking.

 

[Buttmunch]

..................

Ah, the old attachment didn't come through excuse now huh?

I hope it works out for you.

Been over a week now and still no word back from Enterbay about me returning mine. Guess they are indeed mine now

 

[Geil]

got my bodies back. Both J's ankles are glued stuck on one end. But I guess both can stand on their own now ... I guess I should look into using a HT body .. which one is everyone using for K & J?

 

[wofford29]

Finally....

Just thought you'd like to know ENTERBAY International Limited sent you $75.00 USD.

Note from ENTERBAY International Limited:
Hi Jesse, Apologise to the super late refund of your return shipping cost, the accountant got confused before and thought they have already issued this, anyway, here's your refund and again sorry about the delay. Thank you.

 

[Gruff Old Bear]

I just received my repaired bodies, exactly six weeks after I returned them. One knee is still locked at the top, but the other three knee joints, which were all loose, are now snug. I'll call it a day.

 

[Garemlin]

..................

How long did this take???

 

[CeeemOr]

Hey bplus,i'm pretty sure those are copies.The paint on these aren't multi layered like the original ones from Enterbay.I'm not 100% sure but they do look good enuff!^_^

 

[wofford29]

How long did this take???

Around a month.