Action Figure Final Fantasy VII Remake Collectibles

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Thanks to Kit for sorting out replacement hair piece!

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Anybody done business with Hobby Genki lately? My first order with them went fine, but my second order with a few of the recently released FF7 Bring Arts has been sitting in the 'private warehouse' for almost a month now. I've followed their procedure and asked them to prepare my shipment, but they responded with "Our staff is in training, we will prepare your package as soon as we can". I sent them another email 4 days ago, and they haven't responded.

I'd cancel and/or file a chargeback, but it looks like Barret, Sephiroth, and Red XIII have all sold out everywhere else.
I ordered an in stock Item like 3 months ago, waited 2 weeks then i sent a message, and they shipped the order 2 days after. There was problem with the invoice so customs holded my packaging, so i contacted them about it but no response to this day, but i got my packaging. ( Took over a month and half )
As for pre order idk, but it's concerning, i won't be surprised if they'll close at some point, but anyway i don't recommend them at all.
 
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