(FLOSI'S Cantina) "Where everybody knows your name..."

Collector Freaks Forum

Help Support Collector Freaks Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Sideshow says they don't have any Triceratops replacements. They offered me a $30 credit on one of my current pre-orders as a courtesy. Awesome.

**** those *******s, srsly. Did they offer a full refund upon return?
 
**** those *******s, srsly. Did they offer a full refund upon return?

This was the whole message. I think they might say they won't do it since I'm outside the 30 days. I used to think it was 45 days, but I guess I was wrong:

Hello Ben,

Thank you for contacting our returns department regarding your Triceratops.

Please know that we do have a 30-day warranty on our pieces and I see that you received this piece on 8/13/15. Unfortunately we no longer have replacements for this piece. This is one of the reasons we ask that you open and inspect your order as soon as it arrives as it will be more likely a replacement will be available.

As a courtesy, we can offer you a $30 Sideshow Collectibles credit that can be used toward a future purchase or toward a current pre-order you may have already placed. Please make sure for all future orders that you contact us within 30-days of receiving an order if there are any issues with it so there may be a better chance of a replacement available.

Please let me know if you would like to accept this credit that is being offered by 10/2/15 else this offer will expire.


Best regards,
 
tumblr_mquh4a4rEn1qlovjio1_500.gif
 
That does look good for the Dewback... I wish I had space for another table, but just not possible with what I've currently got. So the Dewback is on the ground, but I think it looks okay that way (at least that's what I tell myself :()
 
Back
Top