Bezzerkerr
Super Freak
while i completley understand where you're coming from...i'm not worried. I'm actually fine waiting it out as long as the finished product is jaw-dropping.
Fred barton 1:1 Robocop bust
- Thread starter Atheris
- Start date
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while i completley understand where you're coming from...i'm not worried. I'm actually fine waiting it out as long as the finished product is jaw-dropping.
JEDSTER
Super Freak
Dude I so f*#^ing agree !!!
Awhile back there's a lady that actually answers calls and stuff and now where is she at ?
This is frustrating. Sometimes customer service is just as important to making great products.
I'm not sure how many custom projects you have had, but I have to say a large % of artists are like this with communication. It sucks, but it's the risk you take when you dive into the custom realm. I doubt this guy is going to screw everyone over, but I once made the mistake of sending the whole payment at once and I will never do it again; so when I read about so many ppl paying it all at once, I go
. When dealing with custom artists, it's always best to pay half up front and the rest when you see the finished product, unless you have worked with them before. The artist will be less willing to make any changes if they already have the full payment and your not satisfied. I hope you guys payed with a CC too, if you didn't and for whatever reason, you don't get what you payed for, your screwed. All this non communication stuff is the reason why I like to stick to only a few artists that I trust and there are very few.
JEDSTER
Super Freak
This piece is not a custom piece at all. It's a limited of 250 pcs full size bust that he offered. And those who do an early pre-order gets a 100 bucks discount.
I have communicate with custom artist before and the communications are great.
I have communicate with custom artist before and the communications are great.
it may not technically be a custom piece, but it's pretty obvious he runs his ship like this is one. Being limited doesn't mean anything. It's not like this is a legit company where you can call CS and voice your complaints or go to their web-site and write them an email, or can you? 
.
I'm curious, is there a refund or return policy? Will he send out a replacement if it comes damaged? Have any of you guys even asked questions like this to Fred or did you just see a proto pic, then willy nilly, pluck down $800? If it's a manufactured piece, I would think there would be some set aside for replacements? Either way, I don't care, but I'm curious how he usually does his thing
.
. I'm curious, is there a refund or return policy? Will he send out a replacement if it comes damaged? Have any of you guys even asked questions like this to Fred or did you just see a proto pic, then willy nilly, pluck down $800? If it's a manufactured piece, I would think there would be some set aside for replacements? Either way, I don't care, but I'm curious how he usually does his thing
.dfchang
Super Freak
Correct me if I'm wrong but I don't believe he's attempted anything of this magnitude in the past.
He's done some beautiful full sizes like Robby the Robot and the Cylon and he's done professional work for companies like Sideshow who take care of the manufacturing and shipping etc.
This may be the first time he's taken on a project like this on his own and I think he is finding out just how much work and trouble it is hence the delays.
Dennis
He's done some beautiful full sizes like Robby the Robot and the Cylon and he's done professional work for companies like Sideshow who take care of the manufacturing and shipping etc.
This may be the first time he's taken on a project like this on his own and I think he is finding out just how much work and trouble it is hence the delays.
Dennis
thx217
Super Freak
Well said, Dennis.
Like I said before, I can, and can't wait for this piece. Personally, I'm looking forward for a early July release.
Another shot of my FB Robo.
Like I said before, I can, and can't wait for this piece. Personally, I'm looking forward for a early July release.
Another shot of my FB Robo.
JEDSTER
Super Freak
Seriously what's going on with this piece ?
I've been waiting forever !
I've been waiting forever !
ashkanls
Super Freak
Casted bolts take longer to make then a full bust! I thought this was common knowledge.
JEDSTER
Super Freak
well, the last time i spoke to him which was a while back, he said the first batch were ready to ship. He is just waiting for the box...
That was like 4-5 weeks ago or even 6
That was like 4-5 weeks ago or even 6
Atheris
Super Freak
March was the last time I spoke with him. Since then I havent got a respone to any of my emails. Im starting to get a little antsy with having to wait so long without any communication. Its been about 7 months now since I sent him cash.
Chris
ashkanls
Super Freak
His number is (310) 234-2956 8am-5pm CA time. Id call but I don't want to directly talk to him cause I dont want to end up talking to for 30 minutes like last time.
Atheris
Super Freak
Ya if he's like George at CM and loves to talk forever I won't have time to talk. I'm always running around during the day and usually only have a few minutes. I just want a simple response in writing saying that everyhing is moving along with and expected ship date and when I am to expect mine in the chaos of it all. Hell, he can even lie to me...I just want a response so I don't feel like this guy is in the caribbean drinking a heineken with my money.
Chris
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JEDSTER
Super Freak
Chris, i am in the same boat dude.
mr.thrifty
Super Freak
tylerdurden
Super Freak
i emailed fred last week and after a few days he finally did respond. my email was cordial, but very firm in saying i deserve a response as to when i am going to see something for the money i paid.
he apologised and said the units are all done and is expected to ship within the next two weeks. frankly, i'm skeptical, but i'll give him the benefit of the doubt for now...
he apologised and said the units are all done and is expected to ship within the next two weeks. frankly, i'm skeptical, but i'll give him the benefit of the doubt for now...
JEDSTER
Super Freak
Yeah I'm thinking of calling him next week
Because I gotta pick mine up
Because I gotta pick mine up
Atheris
Super Freak
mr.thrifty
Super Freak
Yeah......let us know..........
JEDSTER
Super Freak
Will do people.
I WANT MY ROBO !!!!!!!!!
I WANT MY ROBO !!!!!!!!!
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