I can see the email. It's out by 0.1mm. Sidehow can't even see the obvious errors far less one that requires technical drawing instruments. This forum really goes beyond an*l, folks.
Look. It's his eyes.
Anything else on the figure could be off and I wouldn't care.
The "S" was crocked on my Superman. It bugged me, but I can futz it to be more-or-less unnoticeable.
The Spider on the front of Spiderman's chest is always pulling to the right. I have to deal with it every time I pose him. Not a big deal.
There is a part of Jack Sparrow's eye-liner that's missing, and I've never even mentioned anywhere on the boards. In close-up pics it's glaringly noticeable, but in-hand you can't really see it. I figure if it keeps bugging me it would be easy to just dry brush a little black in that spot.
I could go on. The point is, those things don't bug me the way this does.
What's the first thing we look for when buying figures in the store? I don't know about you, but I used to sit in the Toys R' Us aisle and pull every copy of a figure off the shelf. You know what the first thing I'm looking for is? Crossed eyes. I divide the figures into 2 piles: 1) Straight eyes, 2) Crossed eyes. I will pick a figure with crap paint but straight eyes over a figure with perfect paint and crossed eyes every time. Every time.
Guess what I do first thing when I open a new Hot Toy. That's right. Check the eyes. The un-level eyes was literally the first thing I noticed when I unboxed my Joker.
The eyes are the heart of the figure. They are a big part of what sells the illusion. Bad eyes can ruin a figure - whether it be the accursed "doll dot" or eyes that aren't lined up right.
How ever you all are perceiving the straightness of the eyes in my pictures, it is very noticeable to me in-hand. I wont settle for the eyes as they are. I get it if Sideshow doesn't think a swap is in order, but I will not live with them as they are. If I get a 'no' from Sideshow I will not hesitate to break the PERS.