How does this happen? They just send them...randomly picking names and then of they go? It's a nice incentive to buy from them if that's the case, but as you say it will diminish the value of the figures.
In the last four weeks or so, on occasion, members here(An no doubt non members too), who order HT figures, are randomly getting a free Angelica.
It's nice because i did want Angelica but didn't want to pay for her.
Now, if they will only send me some free General Zod and Baroness figures i will be laughing.