haytil
Super Freak
Re: HT Batman 1989 Coming
Well, if I pre-order a new figure from a reputable on-line dealer, I expect it to arrive well-packaged and in mint condition anyway - whether or not I opt to pay extra money for a "collector's upgrade." If it doesn't show up mint, then I would expect an exchange, on their dime.
Anything less would be unacceptable service, ending in a returned item and a lost customer forever. You're not going to extort extra money from me for a service which I've already paid for (via the price of the item).
Well, if I pre-order a new figure from a reputable on-line dealer, I expect it to arrive well-packaged and in mint condition anyway - whether or not I opt to pay extra money for a "collector's upgrade." If it doesn't show up mint, then I would expect an exchange, on their dime.
Anything less would be unacceptable service, ending in a returned item and a lost customer forever. You're not going to extort extra money from me for a service which I've already paid for (via the price of the item).