Just received mine as well, but...
I noticed the box had a really bad ding to
one of the corners and I said as I opened
it, "Well, that sucks, but I'm not gonna complain."
Then, after opening it and removing the figures
one at a time, I was showing a friend how the
hair was interchangeable between heads and
noticed, like a lot of yours, that the magnet
wasn't glued down under the "normal" Luke's
hair. I thought, "Well, that sucks, but I'm not
gonna complain. I can glue it myself."
Then, I looked at their faces and noticed the
Normal Luke has the paint rubbed off the entire
end of his nose! Ok, now, I'm officially crestfallen.
I've heard of people contacting Sideshow about
damage like this, and I was wondering if anyone
could give me information how. I looked online
at their site, but didn't see anything about
damaged parts. I'm only wanting to tell them
about his nose and I'm hoping I won't have to
return
EVERYTHING since i waited so long to
get it in the mail. So, any information on how
to let them know would be awesome, guys.
Thanks in advance!