Darth Mangler
Super Freak
Re: HOT TOYS : MMS DX 12 - The Dark Knight Rises - BATMAN / BRUCE WAYNE Full Specs &
He will be here Monday. Great Christmas present.
He will be here Monday. Great Christmas present.
So my question is what are my chances they will send me a replacement figure??
What's up everyone! I am new to this site and thought maybe you guys would be able to answer a question I have... So I just received my DX12 Batman a week ago and when taking him out I noticed quite an eye soar. Facing the figure, on the left, just above the batwing on the chest plate there is damage. The best way I can describe it is that it looks like a pair of pliers pinched the area quite hard, and even has the look that the plastic had been melted a little bit. The damage is about a quarter of an inch in diameter. I already emailed and sent the pictures of the damage to Sideshow. So my question is what are my chances they will send me a replacement figure?? Cuz it just doesn't look good.
Your mods look great. And your photos are awesome.
Good work.
Very, very high. SS customer service is unmatched. Just remember they are on vaca until next Wednesday so you won't receive the 24hr response you would usually get.
Oh, and
Nice! Ya I ordered it through Alter Ego Comics and they get their Hot Toys through Sideshow. I'm glad to hear SS is reputable... And thanks for the welcome!!
My 2 Batmans. I have a quick question:
As you can see in the pic, the left batman has stomach abs that drift towards the left side (not centered). Not only that but the ab, rib cage, and groin pads appear to be shiny when compared with the figure on the right, which is all matt and even.
Any other people here with non centered and shiny armour parts?
I have only ever ordered from SS directly. I can assure you, any issue I have ever had (even if it's me being overly OCD) has been promptly handled with a resolution that usually exceeds my expectations.
Maybe some other freaks can chime in with a little more info on this, but I think you will have to contact AE first. They DO get them from SS, but you didn't technically buy it from them. From what I understand, AE is pretty good to deal with too. I would definitely send an email to their customer service with the pics, etc. and see what they say. Doesn't hurt to have the email into SS either.
Between the two, they should take good care of you. Good luck and let us know if you need any further help.
Nice! Ya I ordered it through Alter Ego Comics and they get their Hot Toys through Sideshow. I'm glad to hear SS is reputable
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