Ehh, I don't think Hot Toys is really a company that is one to listen to the buyers... otherwise they would have gotten a different sculptor. I mean, Heaths' face is extremely subtle, in my opinion they should have gotten the sculptor of Leto's versions. They captures his subtleties perfectly, the cheek bones etc. So you'd think after all these years with people complaining about her sculpts they would have changed, but nope.
I mean, the way I'll look at it is, yeah the sculpt might not be 100 percent Heath, however, the paint work and overall look will hardly be matched by anything else, so as a representation of him as The Joker in TDK, it'll do for me, especially as I don't own one.
Although at the same time I still share some disappointments, the sculpt should have been better, it should have utilised PERS, it should have came with a secondary JOKER sculpt, it should essentially have been the 'flagship' 1/4 piece.