Hello - new registrant but long time lurker. Wanted to throw in my two cents about my experience with the LSF.
I had seen the thing at SDCC a couple years ago before it had been officially announced and fell in love with it immediately. I own an Internet Marketing company and so I have the privilege of decorating everything in the office however I'd like, so the big boy was a must have. I have the Mark III legendary scale at home now also, but I recently encountered a problem with the Mark VII.
The chest and the eyes just stopped lighting up. I don't turn my on all that often, and honestly it had gone unplugged for probably five months, maybe plugged in once or twice to show someone, but I can't really say how long they haven't been working, most likely months.
I got in contact with Sideshow support and spoke to Daniel over an e-mail exchange. Granted it is now almost August of 2015 and the thing arrived to us in August of 2014 it's been almost a year since I'd received mine. They said that the item was outside of the 30 day return window however they had a chest and head that they could send me if I covered the shipping (it was only about fourteen bucks).
I approved the replacements parts - but needless to say I am very scared that what I get will either have damage or won't match the paint of my primary statue. Did want to at least share my story so far that they were willing to send out a replacement chest and head almost a year later.
We have joked in the office that since I will have an extra torso and head that we will want to create a toga for ole shell head and have kind of an iron de milo thing going on as a second piece.