Very true.
Playstation 3 Thread
- Thread starter Seth Gecko
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Very true.
That's why it's always good to test electronics on the first day you receive them. Your defective PS3 most likely passed through Sony's QC, however, things do go wrong in shipping. One simple drop, regardless of how well padded a packaging may be, can ruin a good product. From what I hear, Newegg has a really good replacement program, but it would have been nice if they offered some sort of extended-warranty on gaming systems.
Anyways, I wish you the best! Hope your son enjoys his PS3 when you receive it back from Sony
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That's why it's always good to test electronics on the first day you receive them. Your defective PS3 most likely passed through Sony's QC, however, things do go wrong in shipping. One simple drop, regardless of how well padded a packaging may be, can ruin a good product. From what I hear, Newegg has a really good replacement program, but it would have been nice if they offered some sort of extended-warranty on gaming systems.
Anyways, I wish you the best! Hope your son enjoys his PS3 when you receive it back from Sony
Thank you, Solidus01. I definitely have been kicking myself for not checking it beforehand. Just checked the status and it's still not appearing as having been assigned to a service tech. I sincerely hope they do replace/fix whatever is wrong and not send me a refurbished unit. I don't want another different problem rearing it's ugly head up later...
Good news (finally)...
The PS3 has shipped out and is scheduled to arrive on Monday. Here's hoping there's no more problems with it.
The PS3 has shipped out and is scheduled to arrive on Monday. Here's hoping there's no more problems with it.
Radagaster
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What did Sony say was wrong with it?
hairlesswookiee
PALPATINE CRUSADER!!!!
Did they just replace the power source??
The email mentioned nothing regarding the repairs. Simply said that it was being shipped back (with tracking number) and that it has a 90 day warranty. But the 1 year warranty takes precedence, if still in effect.
I'm really curious if they simply switched out the power supply (hoping for this) or if they simply sent a refurbished model (not happy with that).
I'm really curious if they simply switched out the power supply (hoping for this) or if they simply sent a refurbished model (not happy with that).
Kabukiman
Greatest Person Ever
I've sent a few PS3 systems to Sony and every time it's been an exchange, not a repair.
Darth_Fatso
Super Freak
Because the Slims are pretty new, they may not have had a ton of them sent back to refurbish yet so if your luckey, they may send you a new console.
I've sent a few PS3 systems to Sony and every time it's been an exchange, not a repair.
"Several times"??? That's not good to hear!
I think that's what possibly happened. I received it on Monday and fortunately it worked perfectly. It also looked immaculate. I believe it's a new one or at the very least, a refurb like my original that had no usage. I didn't get my original back.
It works great so far. Games and Blu-ray look amazing. The sound quality of the Blu-ray is something that I found surprisingly impressive. Didn't expect to notice it so well. My Blu-ray collection will definitely begin growing!
El Skutto
Super Freak
I've sent a few PS3 systems to Sony and every time it's been an exchange, not a repair.
I haven't even bothered to check, but it is possible to remove the harddrive from the PS3 prior to sending it in for repair? Mine's starting to make some nasty grinding noises when playing regular DVDs and I'm worried I'll need to send it in soon. But I really don't want to spend hours re-downloading everything I've got on my harddrive, so I'm hoping it's like the Xbox in that you simply keep your old harddrive and attach it to the replacement console and you're good to go.
Those grinding noises that you're hearing are most likely the harddrive dying. (or the power supply).
Kabukiman
Greatest Person Ever
"Several times"??? That's not good to hear!
It was my fat (*lots* of problems), which I have since gotten rid of and bought a slim. I've had no problems with my slim *knock on wood*
When I sent my machines in, I had already upgraded the drive prior to sending, so what I did was just take my HD out and replace it with the original before sending it in.
hairlesswookiee
PALPATINE CRUSADER!!!!
Yeah the Slim is just as easy to swap hard drives as the old one. Shouldn't take more than 10 minutes total to just swap them.
Darth_Fatso
Super Freak
Mine make a grinding noise as well when i play DVD's but it only lasts when it first loads and only when it's been playing Blu Rays first.
Fritz
My muse is a fickle b**ch
SOURCE- engadget
Recent PS3 updates prompt more complaints of console failures
By Donald Melanson posted Jan 21st 2010 5:01PM
Well, we heard a raft of complaints of Blu-ray drive failures and other issues when Sony rolled out the 3.0 and 3.1 firmware updates for the PlayStation 3, and it looks like things may have taken another turn for the worse with the recent 3.10 and 3.15 updates. While it's a bit early to call things widespread, some forums are once again starting to heat up with reports of various problems that mostly seem to have occurred after the 3.15 update rolled out last month -- although some folks also seem to have had trouble with the earlier 3.10 update. As with last time, the issues being reported vary a bit, but the 60GB PS3 seems like it may be the most affected, with one completely unscientific poll on the official PlayStation forums finding that 27 users of the 60GB model had no issues after the 3.15 update, while 35 users had either some "bad" issues or a complete system failure ('course those with no problems aren't that likely to be seeking out threads about problems). So, anyone notice that their PS3 isn't behaving like it should?
Recent PS3 updates prompt more complaints of console failures
By Donald Melanson posted Jan 21st 2010 5:01PM
Well, we heard a raft of complaints of Blu-ray drive failures and other issues when Sony rolled out the 3.0 and 3.1 firmware updates for the PlayStation 3, and it looks like things may have taken another turn for the worse with the recent 3.10 and 3.15 updates. While it's a bit early to call things widespread, some forums are once again starting to heat up with reports of various problems that mostly seem to have occurred after the 3.15 update rolled out last month -- although some folks also seem to have had trouble with the earlier 3.10 update. As with last time, the issues being reported vary a bit, but the 60GB PS3 seems like it may be the most affected, with one completely unscientific poll on the official PlayStation forums finding that 27 users of the 60GB model had no issues after the 3.15 update, while 35 users had either some "bad" issues or a complete system failure ('course those with no problems aren't that likely to be seeking out threads about problems). So, anyone notice that their PS3 isn't behaving like it should?
Kabukiman
Greatest Person Ever
I've been the victim of the dead BD drive a few times and it never happened after an update. That said, I hope they figure what's going on with this fiasco.
Sniper33
Super Freak
if i were to swap out the hdd on my ps3, would there be a way to transfer my saved things to it?
hairlesswookiee
PALPATINE CRUSADER!!!!
yeah there's a backup feature on the XMB> system settings. You just need an external hard drive (or thumb drive) to put the back ups on. Then install the new drive, when you start up the PS3, plug in the external drive and choose "Restore" under the XMB system settings.
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hairlesswookiee
PALPATINE CRUSADER!!!!
~~~I have a 60 GB PS3 with no problems so far, but I'm afraid its gonna croak at any given moment. For the past couple of months the fans are always on overdrive after the system being on for 10 minutes or so.
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