PSN Down Indefinitely?

[roguebaron]

I never used my credit card, it's more the identity theft issues I worry about. It was nice of Sony to send me an email today to tell me the system had been hacked, I would never have found out otherwise.

 

[Jen]

I still haven't gotten any emails from Sony.

 

[roguebaron]

Of course, now that it's been hacked, how can I even be sure the email warning me is from sony.

 

[darthviper107]

Of course, now that it's been hacked, how can I even be sure the email warning me is from sony.

Just like most other places, a Sony email would just tell you information and not give you links.

 

[Buttmunch]

I don't have a PS3 (thankfully in this case) but this has definately made me glad I haven't bought anything yet on Xbox live yet (MK DLC here I come!). I'll definatley be buying gift card codes from Target or where ever and use those instead of linking my credit card to my account in case something like this ever happens to Xbox live.

 

[BuffyGirl]

I never used my credit card, it's more the identity theft issues I worry about. It was nice of Sony to send me an email today to tell me the system had been hacked, I would never have found out otherwise.

I still haven't gotten any emails from Sony.

I only got the email a couple of days ago. I was like...ohhhh yeah? Since when? Yeesh.

I don't have a PS3 (thankfully in this case) but this has definately made me glad I haven't bought anything yet on Xbox live yet (MK DLC here I come!). I'll definatley be buying gift card codes from Target or where ever and use those instead of linking my credit card to my account in case something like this ever happens to Xbox live.

I usually buy everything through game stop but there are a few things you cannot buy there that you have to buy online so I had to use my card if I wanted them. All canceled now though.

 

[Nacho]

Thankfully I don't even own a credit card.
Man I hope all this s^^t gets sorted out soon. Realy hanging to play COD zombies online.

 

[roguebaron]

Just like most other places, a Sony email would just tell you information and not give you links.

yup, new that, just being excesively sarcastic.

 

[Matt S]

My CC was on file with Sony, but as of now, appears to be compromise on my end.

Real losers here: developers, like Naughty Dog. This just wont help Uncharted 3 sales

 

[snappahead]

My CC was on file with Sony, but as of now, appears to be compromise on my end.

Real losers here: developers, like Naughty Dog. This just wont help Uncharted 3 sales

Very true. Look at the guys who developed Socom 4. It came out the same time the system was hacked and it's all about the multiplayer. Sales for that game probably stopped all together. All other issues aside, no online is REALLY bad for business these days.

When it's all said and done, I doubt I'll ever buy anything for PSN again.

 

[plasmid303]

Sony will have a big media brief tomorrow. Finally.

https://www.reuters.com/article/2011/04/30/us-sony-idUSTRE73R0Q320110430

(Reuters) - Sony Corp's No.2 Kazuo Hirai will brief media on Sunday about a huge security breach of its PlayStation Network, the first time an executive of the Japanese electronics giant will publicly address the case, which could prompt global legal actions.

Hirai, in line to succeed CEO Howard Stringer, will hold a news conference in Tokyo at 2:00 p.m. (1 a.m. EDT) on Sony's investigation of the case, its information management system and the schedule to resume services, the firm said in a news release on Saturday.

Sony warned on Tuesday that hackers had stolen names, addresses, and possibly credit card details from 77 million user accounts of its online video game network, which produces an estimated $500 million in annual revenues.

The disclosure of one of the biggest ever online data infiltrations came on Tuesday, a week after Sony shut down the network. Executives made no mention of the crisis hours earlier that day when they launched its first tablet computer.

The delay prompted anger among online users, although company said it was due to a forensic investigation.

It could lead to legal action around the globe and pose a challenge for Hirai, who Stringer has said is in pole position to succeed him.

In the United States, attorneys general, who act as consumer advocates, have begun investigating the matter or reviewing it with staff in several states, while U.S. regulators such as the Federal Trade Commission could get involved as well.

The chairman of the U.S. House of Representatives' Committee on Energy and Commerce, Mary Bono Mack, on Friday sent a letter to Hirai, who also serves as the chairman of Sony Computer Entertainment America, asking why the disclosure was delayed.

In Britain, a government watchdog launched an investigation of the incident.

Sony has been mulling a potential successor for Stringer, who has been vague about his plans from the next financial year that starts in April 2012.

Hirai, who was promoted in March to executive deputy president of Sony, used to run the firm's network products and services division including Sony's game businesses.

Sony shares took a hit on Thursday, falling nearly 5 percent in Tokyo. The bourse was closed on Friday, a national holiday.

Sony said it had encrypted all credit card numbers, which would make it extremely difficult for hackers to access that data. But criminals might use other personal information that was not encrypted to launch scams.

They better put damage control on blast. This is ridiculous.

 

[Solidus]

Hirai has a lot on his shoulders for tomorrow's announcement. Hopefully, it all works out. Btw, lol @ the opportunists in Congress who're using this incident to score political points.

 

[Blackout]

It's been down for so long now. I hope they have some good news for us soon.

 

[BladeDJK]

hopefully this is soon over with

 

[Karma]

news conference in 12mins

live stream

https://26star.com/profiles/blogs/sony-press-conference-live

 

[IronLungs31]

this is just an other example of why Xbox 360 is way better.

You can say that again...

 

[Karma]

https://blog.us.playstation.com/201...-qriocity-services-to-be-available-this-week/

SOME PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES TO BE AVAILABLE THIS WEEK
Phased Global Rollout of Services to Begin Regionally;
System Security Enhanced to Provide Greater Protection of Personal Information

Tokyo, May 1, 2011 – Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation®Network and Qriocity™ services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty.

Following a criminal cyber-attack on the company’s data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following:

Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
-This includes titles requiring online verification and downloaded games
Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
Access to account management and password reset
Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
PlayStation®Home
Friends List
Chat Functionality

Working closely with several outside security firms, the company has implemented significant security measures to further detect unauthorized activity and provide consumers with greater protection of their personal information. The company is also creating the position of Chief Information Security Officer, directly reporting to Shinji Hasejima, Chief Information Officer of Sony Corporation, to add a new position of expertise in and accountability for customer data protection and supplement existing information security personnel. The new security measures implemented include, but are not limited to, the following:

Added automated software monitoring and configuration management to help defend against new attacks
Enhanced levels of data protection and encryption
Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns
Implementation of additional firewalls

The company also expedited an already planned move of the system to a new data center in a different location that has been under construction and development for several months. In addition, PS3 will have a forced system software update that will require all registered PlayStation Network users to change their account passwords before being able to sign into the service. As an added layer of security, that password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation, a critical step to help further protect customer data.

The company is conducting a thorough and on-going investigation and working with law enforcement to track down and prosecute those responsible for the illegal intrusion.

“This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers’ information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.”

Complimentary Offering and “Welcome Back” Appreciation Program
While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.

The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.

Central components of the “Welcome Back” program will include:

Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.

Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.

SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.

 

[The Mike]

Well since I have no idea what card was used I am not changing mine.

I really don't think I ever used a credit card when I signed up for PSN..I never downloaded anything that had to be paid for. But I really don't remember since it's been years. I'm only hoping that if I did, that card has since expired - most of my cards expired last year...but since I can't log on, I have no idea.

This is where I am too, I haven't played my PS3 since the Iron Man 1 demo game (yup that long ago) and if I did add a CC I'm almost assured it's expired.

I never used my credit card, it's more the identity theft issues I worry about. It was nice of Sony to send me an email today to tell me the system had been hacked, I would never have found out otherwise.

Got that email yesterday as well and the identity theft is more my issue right now as well. If that info really is out there for sale that is a lot of damage which can be done in a short amount of time.

 

[Karma]

what isn't mentioned in that statement but was said in live stream is that while PSN will be up within 7 days, purchases for store and qricocity will be up to A MONTH!!!

 

[Karma]

lots of "i thinks" and "i don't knows" in this conference