Stampe
Super Freak
And then we have the customer who will complain that "THE BOX HAVE BEEN OPENED - YOU SOLD ME A SECOND-HAND ITEM, I WANT A REFUND" Shopowners just can't win.
Premium Format Sideshow Sucker Punch BABYDOLL PF!
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And then we have the customer who will complain that "THE BOX HAVE BEEN OPENED - YOU SOLD ME A SECOND-HAND ITEM, I WANT A REFUND" Shopowners just can't win.
True but those customers who do that are foolish, IMO.
Not sure I totally agree with that.
A 'collectibles' shop could easily have 100-200 or more items going through per month. Are you saying that the shop owner needs to open each one, carefully inspect each one, note any issues and then tape it all back up again.
Then what do they do. Contact Sideshow or whoever it may be and demand replacements, what if there aren't any.
Inform the customer of any issues with each item, would you then expect said customer to pay full price for a flawed item. If the shop then offers a discount, then they are out of pocket and basically paying for Sideshow, etc poor QA.
Personally I think QA needs to stop with Sideshow or whoever else made the item and not have responsibility pushed on down the line.
Mr Quimper
Super Freak
I have to agree with theguru1 on this one. Firstly, it would not be good business for a reseller to do it. Not every buyer will return a damaged item, some just moan about the reseller but do nothing about it.
The QA buck should stop with the manufacturer, and I'm not just singling out Sideshow in this. These collectibles are so sought after that I doubt one or two people snubbing the company would make a difference. It would take a lot of people to do this to make any sort of impact.
The QA buck should stop with the manufacturer, and I'm not just singling out Sideshow in this. These collectibles are so sought after that I doubt one or two people snubbing the company would make a difference. It would take a lot of people to do this to make any sort of impact.
My shop always inspected every item and pointed out any flaws they might have found to me. Some were worth getting a replacement, some I didn't care about. I think it's easier though if you're not dealing with international shipments. They'd give me a deal on something if it was the last one left that had been on display, which never really bothered me.
Unless you're an online store moving a large volume of collectibles, a small brick & mortar shop isn't going to order 100-200 of the same high end statues. It's usually what a customer pre-orders plus a couple of extras to display and sell to walk in customers.
When I managed a comic store in SoCal that's what I did and we inspected every statue for defects the day we got them from Diamond Comic Distributors.
The sooner you found an issue the sooner you got a replacement.
Demand? I think that a shop can request a replacement just like the rest of us or get a full refund if they want.
This we can agree on...as I stated in the same post you quoted;
Shame you had to do so much extra work because you can't trust that the companies QA would be good enough that only rarely would one arrive with any flaws.
If you love the hobby it's a joy opening and inspecting. Most people in the retail industry are collectors or enthusiasts themselves.
The opening and inspecting in small scale businesses is common practice. When turning only a few pieces of each release, it's also a sensible practice since you are more dependant on your customers, and their experience dealing with you.
We didn't consider it extra work, we loved opening stuff up! It was like Christmas every Wednesday! 
Plus when our customers saw how excited we were they got excited and spent lots of $$$$!
Centurion
Super Freak
Definitely not a problem when someone says they open only to inspect. That way the buyer won't end up with a defective product. Especially on a piece that is long out of production. Your warranty period is gone and there's nothing you can do.
penfold*david
Super Freak
Just got a 1.1 movie replica of baby dolls sword
Uncanny Web-Slinger
Super Freak
Nice Sword. I've got a standard replica one.
Was disapointed there was no Sweet Pea at SDCC
Was disapointed there was no Sweet Pea at SDCC
Centurion
Super Freak
Same here.
I want the entire team, but someone here posted that sideshow was not making anymore from this franchise.
penfold*david
Super Freak
thanks i was also hopeful to see sweet pea
penfold*david
Super Freak
thanks
thanks snoop it's great... came todayNiiiice, Congrats!
no way sweet would be so coolSame here.
I want the entire team, but someone here posted that sideshow was not making anymore from this franchise.
This line is done
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