devilof76
Super Freak
Re: Rogue
Do you mean the height issue, or the abyssmal paint on the faces?
Do you mean the height issue, or the abyssmal paint on the faces?
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Re: Rogue
Anyway, not really relevant to this particular discussion unless they indeed purposely fleeced collectors with Roque (which I doubt).
Well, both really. But I can write off the abysmal paint apps as yet another factory screw-job. It was the obvious deception with the height of the figures that was, frankly, bush league. I mean it's not just that all of their solicited pre-order images showed Luke as shorter... They even had him shorter while standing in front of the Han figure!! That was clearly deception, IMHO.
Anyway, not really relevant to this particular discussion unless they indeed purposely fleeced collectors with Roque (which I doubt).
fuzzylojiks
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Re: Rogue
Yep, those are the core issues, that some detractors are meandering away from.
I don't have this statue, but just read through the entire thread. There are only 2 pertinent facts here:
1. Many people are highly displeased with the quality of the production statue.
2. Ultimately (no matter what the circumstances) it is Sideshow's fault and responsibility for this displeasure and the apparent QC issues.
Really, what is there even to debate here??Don't get lost in trivialities and semantics.
Yep, those are the core issues, that some detractors are meandering away from.
devilof76
Super Freak
Re: Rogue
Did they change the tiny detail of the ass crack, or was that another factory screw up?
Do you plan on evading every question that's a direct challenge to what you're claiming or do you simply consider direct challenges meandering away from the issue?
Did they change the tiny detail of the ass crack, or was that another factory screw up?
Do you plan on evading every question that's a direct challenge to what you're claiming or do you simply consider direct challenges meandering away from the issue?
Re: Rogue
I do agree that if there is more than simple factory paint app issues and if the product itself was indeed altered it's very, very bad form of Sideshow to ship the product without notifying the buyers first.
I do agree that if there is more than simple factory paint app issues and if the product itself was indeed altered it's very, very bad form of Sideshow to ship the product without notifying the buyers first.
fuzzylojiks
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Re: Rogue
As the Marvel fans in this thread can attest, I've written about it extensively for many pages. If you even bother to read the thread, my position has been made very clear in the numerous posts I have made from the start in this thread and there is no point continually reiterating it for someone who didn't even order the statue, jumped into the thread after it was shipped, and didn't bother to read up on the thread.
As the Marvel fans in this thread can attest, I've written about it extensively for many pages. If you even bother to read the thread, my position has been made very clear in the numerous posts I have made from the start in this thread and there is no point continually reiterating it for someone who didn't even order the statue, jumped into the thread after it was shipped, and didn't bother to read up on the thread.
devilof76
Super Freak
Re: Rogue
The only reason it's relevant is that people are insisting that it was a deception, but I agree it's not comparable. They were last minute figures like every SDCC 1:6 exclusive and the height difference was less important than the fact a ton of them looked like they were painted by the blind.
The only important difference here was that the paint on Rogue is atrocious. Calling that a change to the figure, and not an obvious QC disaster, and then claiming misrepresentation is disingenuous to the nth degree.
The only reason it's relevant is that people are insisting that it was a deception, but I agree it's not comparable. They were last minute figures like every SDCC 1:6 exclusive and the height difference was less important than the fact a ton of them looked like they were painted by the blind.
The only important difference here was that the paint on Rogue is atrocious. Calling that a change to the figure, and not an obvious QC disaster, and then claiming misrepresentation is disingenuous to the nth degree.
thomasbierzynski0524
Super Freak
Re: Rogue
there's one thing that SS is gonna do about Rogue, and that's not a damn thing.
there's one thing that SS is gonna do about Rogue, and that's not a damn thing.
Skiman
Super Freak
Re: Rogue
Everyone can build up arguments, point fingers at Marvel, point fingers at painters, point fingers at Comic-Conned, point fingers at employees, point fingers at QC but the sooner you realize this the better off you can accept where your money is going to come or go.
Everyone can build up arguments, point fingers at Marvel, point fingers at painters, point fingers at Comic-Conned, point fingers at employees, point fingers at QC but the sooner you realize this the better off you can accept where your money is going to come or go.
Re: Rogue
lol thats what i was thinking, you are gonna either return it or deal with it. i dont think they are going to recast all new heads. i may be wrong tho. I am kinda new to collecting, only a little over a yr now, and have never dealt with anything this bad before and am sure a lot of you have. so dont take my word for it.
lol thats what i was thinking, you are gonna either return it or deal with it. i dont think they are going to recast all new heads. i may be wrong tho. I am kinda new to collecting, only a little over a yr now, and have never dealt with anything this bad before and am sure a lot of you have. so dont take my word for it.
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quadcent
Super Freak
Re: Rogue
I've dealt with chinese manufactures and product before, and you'd be very surprised at how much money can be made on these products. They could probably ship out everyone of these statues and accept each one back many times over, before they'd actually be in a losing position.
for example take a $300 retail piece that is given a 30% discount to dealers and yet another 15 to 20% discount for distributors (which they have gotten rid of lately) for a discounted price of $168. Even at that price ssc is still probably doubling their money. So is it a case of reputation or just purely the easier way to make or save the most money.
I've dealt with chinese manufactures and product before, and you'd be very surprised at how much money can be made on these products. They could probably ship out everyone of these statues and accept each one back many times over, before they'd actually be in a losing position.
for example take a $300 retail piece that is given a 30% discount to dealers and yet another 15 to 20% discount for distributors (which they have gotten rid of lately) for a discounted price of $168. Even at that price ssc is still probably doubling their money. So is it a case of reputation or just purely the easier way to make or save the most money.
Skiman
Super Freak
quadcent
Super Freak
Re: Rogue
true, and i have to admit that ssc will still most likely get my money even after this mess. So will ssc ever learn their lesson, i think not, since everyday they piss off one person that says they're done buying their garbage, there's another 4 or 5 new suckers lining up to buy from them.
Everyone can build up arguments, point fingers at Marvel, point fingers at painters, point fingers at Comic-Conned, point fingers at employees, point fingers at QC but the sooner you realize this the better off you can accept where your money is going to come or go.
true, and i have to admit that ssc will still most likely get my money even after this mess. So will ssc ever learn their lesson, i think not, since everyday they piss off one person that says they're done buying their garbage, there's another 4 or 5 new suckers lining up to buy from them.
devilof76
Super Freak
Re: Rogue
I don't know either. I guess we'll know in a couple days.
Shameless.
So is it a case of reputation or just purely the easier way to make or save the most money.
I don't know either. I guess we'll know in a couple days.
Everyone can build up arguments, point fingers at Marvel, point fingers at painters, point fingers at Comic-Conned, point fingers at employees, point fingers at QC but the sooner you realize this the better off you can accept where your money is going to come or go.
Shameless.
Re: Rogue
I honestly believe SSC just got blindsided by the poor QC on this piece. Everything from this point on is damage control. I don't know what set of circumstances set this fiasco in motion but SSC is 100% responsible for the QC of it's product. They should have at the very least asked for some samples before Rogue shipped. The issue of lazy eyes reach far beyond this piece. It's unthinkable to me that we still encounter this problem. It really just seems like they don't care. This is what leads to the frustration collectors feel. This is why I believe so many people come here to vent. SSC customers have become cynical and jaded of late. In the case of the Rogue PF, it's understandable.
It's ALL on SSC to make this right by their customers. Let's see what they come up with.
I honestly believe SSC just got blindsided by the poor QC on this piece. Everything from this point on is damage control. I don't know what set of circumstances set this fiasco in motion but SSC is 100% responsible for the QC of it's product. They should have at the very least asked for some samples before Rogue shipped. The issue of lazy eyes reach far beyond this piece. It's unthinkable to me that we still encounter this problem. It really just seems like they don't care. This is what leads to the frustration collectors feel. This is why I believe so many people come here to vent. SSC customers have become cynical and jaded of late. In the case of the Rogue PF, it's understandable.
It's ALL on SSC to make this right by their customers. Let's see what they come up with.
Skiman
Super Freak
fuzzylojiks
Super Freak
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Re: Rogue
Fortunately their CS department is better than their QC department. I don't see how some of these Rogue's even passed QC.
Fortunately their CS department is better than their QC department. I don't see how some of these Rogue's even passed QC.Re: Rogue
And therein lies the rub, fuzzy! If QC was good on this piece then CS wouldn't have much work right now.
And therein lies the rub, fuzzy! If QC was good on this piece then CS wouldn't have much work right now.
Brayzen
Freaked Out
Re: Rogue
Any chance that the fact they are taking their time to respond to people is a good thing? I mean if they didn't care and are just going to fall back on their 30 day money back Guarantee then we all would have been told that by now.
I am hoping the delay in response is due to them negotiating with the factory regarding possible re-paints and even more sweeping changes given the heads do not seem to even fit while the jacket is on.
In response to some of the points Devil has made I think the issue here Devil is that most of us have had problems before that were not "fixed" but simply swept aside with the reliance on the refund or store credit approach.
As this is not a stand alone item, I mean it has Gambit in the gallery so is a companion piece even outside of the Jim Lee X-men line, then people WANT it in their collection and hate being forced to decide between having a figure that is not 100% or not having the figure at all. This is compounded for me personally by the fact that the solution would have been to simply ensure the things were painted correctly in the first place.
For me the whys and hows of these problems occurring are irrelevant, the ONLY issue is how the company will respond to fix the problem and stop it being an issue in the future. Personally for me the only "fix" is to repair the bad paint work. A token gesture in the form of an apology explaining the changes to the sculpt would also be greatly appreciated.
Any chance that the fact they are taking their time to respond to people is a good thing? I mean if they didn't care and are just going to fall back on their 30 day money back Guarantee then we all would have been told that by now.
I am hoping the delay in response is due to them negotiating with the factory regarding possible re-paints and even more sweeping changes given the heads do not seem to even fit while the jacket is on.
In response to some of the points Devil has made I think the issue here Devil is that most of us have had problems before that were not "fixed" but simply swept aside with the reliance on the refund or store credit approach.
As this is not a stand alone item, I mean it has Gambit in the gallery so is a companion piece even outside of the Jim Lee X-men line, then people WANT it in their collection and hate being forced to decide between having a figure that is not 100% or not having the figure at all. This is compounded for me personally by the fact that the solution would have been to simply ensure the things were painted correctly in the first place.
For me the whys and hows of these problems occurring are irrelevant, the ONLY issue is how the company will respond to fix the problem and stop it being an issue in the future. Personally for me the only "fix" is to repair the bad paint work. A token gesture in the form of an apology explaining the changes to the sculpt would also be greatly appreciated.
