Just received this email from Sideshow today. Why don't I get a warm fuzzy feeling from this?
Thank you for your patience while you await the fulfillment of your Thanos order. We wanted to share with you updated information about your item prior to its shipment.
Some of our customers reported that for a portion of the statues received the shield section was loose or detached. Therefore, our in-house production and design staff have carefully inspected every remaining Thanos item prior to shipment. Our artists repaired any loose fitting shields and replaced any shields that may have been unattached. They also inspected the overall figures prior to re-boxing to make sure there were no other factory flaws.
However during this process, some packing materials, shipping boxes and colored graphic boxes have received handling wear and tear and should not be expected to be in mint condition. As such we would like to offer a 10% discount on your order to compensate for any distressed packaging. Even with this discount, you will continue receive full Reward Point earnings on your order.
Many of the Thanos collectors have let us know that they would rather receive the piece with slight box issues than not at all. However, we understand if this inconvenience affects your decision to maintain your Thanos order with us. If you would prefer to cancel your order, please contact our customer service department by Tuesday, the 10th of May. If we do not hear from you we will assume that you are satisfied with this offer and your order will process on May 11th as scheduled.
We appreciate your business and look forward to assisting you!