We wanted to take this time to follow up with you regarding the return and replacement of your Stealth Iron Man Comiquette.
In our last correspondence you were notified that we had opened a Return Merchandise Authorization (xxxxx) as well as booked a replacement for you. At that time, we thought that it would be possible for you to retain your statue until your replacement piece became available. However, we have just learned that we will in fact need to recall your item as soon as possible in order to continue our replacement process.
Please expect a second email with a link to a printable FedEx shipping label. This link will expire within the 3 days of that e-mail date, as such we request that you print this label out as soon as possible. Once this link is expired, you will be responsible for any shipping cost to return the statue to our warehouse.
We ask that you carefully repack the statue in the manner it was received, making sure to include any outer packaging, color packaging and base. Upon receipt of your piece, we will provide you with a replacement order number. Please note that this number will not be visible within your online account.
Although Sideshow Collectibles cannot guarantee that we will be able to replace your edition number as originally issued to you, we will make every effort to do so. Our current batch of replacement Stealth Iron Man statues has been reserved and we are awaiting receipt of another shipment of replacements due within the next 60 – 90 days.
We appreciate your patience as we work diligently to replace your item as well as your exact edition number!