Ultron PF

[VS1976]

Still haven't heard back from SSC about any replacement. It's been almost 2 weeks now!

 

[xYx]

@Infecdead
Be careful with the earbits, those things are delicate as hell.

Still haven't heard back from SSC about any replacement. It's been almost 2 weeks now!

Just got mine yesterday & already sent them a message about another one, got a reply this morning. They like me I guess.

 

[INFECDEAD]

@Infecdead
Be careful with the earbits, those things are delicate as hell.

Thanks, they are still in the box but I will remember that cheers.

 

[VS1976]

@Infecdead
Be careful with the earbits, those things are delicate as hell.



Just got mine yesterday & already sent them a message about another one, got a reply this morning. They like me I guess.

Seriously? I'm gonna call SSC tomorrow

 

[xYx]

Thanks, they are still in the box but I will remember that cheers.

Seriously? I'm gonna call SSC tomorrow

Yeah, but you have to take into consideration when I got the piece. I was one of the 1st to recieve it. They'll eventually get to you.

 

[VS1976]

Yeah, but you have to take into consideration when I got the piece. I was one of the 1st to recieve it. They'll eventually get to you.

How long did it take for them to respond? This has never been this long for me because it usually takes 4 days. Now it's almost 2 weeks and still nothing....

 

[pavehawk78]

I canceled my replacement and got a refund. I like the sculpt, but its not worth the headache.

 

[Mister Ski]

Sideshow must love xYx. Send ing him a replacement without sending the other one back??? Wow!

I just heard from them today and I have to ship my Ultron back before they will send out the replacement.

What gives? xYx, you have compromising pics of someone at Sideshow?

 

[Mr. Green]

Just saw the Ultron in my not so local LCS. Its not bad. Maybe the one I've seen is only frontal and doesn't have obvious defects.

Destroyer maquette sucks. The paint ain't so bad but definitely lackluster and lack details for its large size.

And a nice Apocalypse LSB ex and reg for $249 each!

 

[robomorph]

Jeez what was the guy smoking when he painted THAT? That is inexcusably sloppy. You get better paint apps on $30 toys.

I don't know if Sideshow used a different factory for this statue but if they did I hope they stay the hell away from them in future.

 

[xYx]

How long did it take for them to respond? This has never been this long for me because it usually takes 4 days. Now it's almost 2 weeks and still nothing....

Emailed them on 2/06/12 they responded 2/10/12. Yeah, I don't think they like you VS.

Sideshow must love xYx. Send ing him a replacement without sending the other one back??? Wow!

I just heard from them today and I have to ship my Ultron back before they will send out the replacement.

What gives? xYx, you have compromising pics of someone at Sideshow?

Well I'm in Canada so I don't think they ask for returns but instead just for us to destroy the piece. Plus I'm SUPER nice.

 

[Therivox]

How long did it take for them to respond? This has never been this long for me because it usually takes 4 days. Now it's almost 2 weeks and still nothing....

Same 2 weeks tomorrow.
Note to self never deal with Lisa. Terrible CS, she blew me off after holding forever she said she had to go.. I'm assuming it was lunch time at sideshow lol

 

[painter x]

I just bought one of these The sculpt is amazing

I will do a full repaint on this I will post pics once Im done

 

[gagaliya]

Still haven't heard back from SSC about any replacement. It's been almost 2 weeks now!

what the hell happened? i thought you got a perfect statue

 

[VS1976]

what the hell happened? i thought you got a perfect statue

No. There is a paint chip on the back of the shoulder.

 

[DHAVAL]

No. There is a paint chip on the back of the shoulder.

dont ask for replacement coming statue will be more worse...

 

[fuzzylojiks]

The unlighted paintjob looks horrendous and even the sculpt looks soft. The finish looks more plastic than metallic. Kinda a waste this one had real potential from the misleading gallery pics. Looks like Sideshow is intentionally misleading customers with the gallery pics more and more, with Rogue and now this. A worrying sign for sure.

 

[averone]

Thank you for your email!

I have updated the shipping address on your replacement order to ship directly to ARH Studios. The lights will be tested and your item inspected prior to shipment as well.

As always, please do not hesitate to let me know if you have any further questions or concerns.


Best regards,

Customer Service Representative


I have to say, the very best service. I am very happy, saves me time sending it away to get repainted. Testing the lights is a big plus!

 

[VS1976]

Thank you for your email!

I have updated the shipping address on your replacement order to ship directly to ARH Studios. The lights will be tested and your item inspected prior to shipment as well.

As always, please do not hesitate to let me know if you have any further questions or concerns.


Best regards,

Customer Service Representative


I have to say, the very best service. I am very happy, saves me time sending it away to get repainted. Testing the lights is a big plus!

Him looks like favoritism here by SSC?

 

[robomorph]

I have to say, the very best service.

Try telling that to Dhaval, who wasn't even offered a replacement.

The very best service meted out on a highly discretionary basis, I'd say.