csi
Super Freak
Mine cracked but I don't think SS was awesome about it. Awesome is replacing a defective product even if means going back to production (which we know they won't do on such a wide scale level), not saying we're out and you won't get a good product from us. I got the same offer, either 1. full refund by sending it back or 2. $50 credit to keep a statue whose lost value is greater than $50.
As someone collecting all the 90s costume/Jim Lee/Claremont era X-Men, having Psylocke come out and then deteriorate so long after was disappointing. I don't want to sound too entitled, but it's really just the disappointment of it all, buying something you wanted, it's faulty due to manufacturing and the company won't replace it. Thankfully I was able to get another body elsewhere and retain my EX.
That said, I've collected through Rogue replacements, which made that situation better for me, Psylocke cracking, which was worse to me, and the epic FAILURE of Spider-Woman, I absolutely can't stand how that situation worked out, complete epic Fail for SS. Posion Ivy was ok, the vines and hairline could've been painted better.
On the other hand the other women I have are Scarlet Witch, Storm EX, Storm White and the current Psylocke body I have. They are all great, except Psylocke's leg bands could have been painted better on most of the bodies I've seen. So I have no fear for Wonder Woman. What I've learned is that every piece is different. The 3 duds I had were all different QC situations so they can't be projected to another piece. I expect WW to turn out well, and if SS doesn't follow through, I'll take it from there if that happens.
No, you don't sound entitled at all c
The company offered you all your money back, well after the 30 day replacement window has passed. How many other companies would do that for its customers? Yeah, I was a little pissed too that I might miss out on a PF of one of my favorite characters, but instead of whining about it, I put on my big boy pants and figured out a way to fix it. I really don't see how a company that is willing to give you a complete refund for a product you don't like could ever be considered a failure.