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Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

You may be willing to pay top dollar for second rate results without raising even a hint of disappointment or complaint, but not everyone feels the same way. Besides, there is an argument to be made that if they couldn't do it right, then perhaps they shouldn't have done it at all, and instead made some other accessory instead.

Yet one would think that given that there wasn't an issue with the prototype version, that there was a way to do it right, it just wasn't done that way. Somewhere along the line a corner was cut, things were rushed, and the end result was not up to standard as a result, with the end product being full of visible bubbles. Something that plenty of much cheaper pieces with cast clear pieces (also made in China) have managed to avoid over the years, as my own collection is testament to. This may not be a big deal in the grand scheme of things, but it's not an unrealistic expectation either.

And it's also not about pointing fingers, as much as identifying something that went wrong so that next time the same thing doesn't happen, the same result isn't accepted. That why, just on general principal, I refuse to lower my expectations of quality on products released at this kind of price point.

Add to which, if we can't talk open and honestly about these figures, both the good and the bad aspects, then what's the point in even having a discussion thread to begin with? Not to mention the fact that you can't expect products to improve over time if you accept without question the errors and mistakes along the way, without ever mentioning them, and hoping for better things in future. The only way to expect a company to bother going to the trouble of improving over time is by telling them what was wrong with past releases, as well as what was right. If customers don't demand quality then they are unlikely to get it. After all, if people are willing to freely accept second rate, then why go to the added time and expense of trying to produce something that's truly first rate? Standards only slip if we accept them doing so.

Big Chief is still a young company, and they need honest feedback on their products, even if sometimes it's not what they want to hear. And that was all that was happening above. I haven't seen any attacks here, just honest critiquing of an accessory that fell below many customers expectations for some pretty obvious, and understandable, reasons.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

You may be willing to pay top dollar for second rate results without raising even a hint of disappointment or complaint, but not everyone feels the same way. Besides, there is an argument to be made that if they couldn't do it right, then perhaps they shouldn't have done it at all, and instead made some other accessory instead.

Yet one would think that given that there wasn't an issue with the prototype version, that there was a way to do it right, it just wasn't done that way. Somewhere along the line a corner was cut, things were rushed, and the end result was not up to standard as a result, with the end product being full of visible bubbles. Something that plenty of much cheaper pieces with cast clear pieces (also made in China) have managed to avoid over the years, as my own collection is testament to. This may not be a big deal in the grand scheme of things, but it's not an unrealistic expectation either.

And it's also not about pointing fingers, as much as identifying something that went wrong so that next time the same thing doesn't happen, the same result isn't accepted. That why, just on general principal, I refuse to lower my expectations of quality on products released at this kind of price point.

Add to which, if we can't talk open and honestly about these figures, both the good and the bad aspects, then what's the point in even having a discussion thread to begin with? Not to mention the fact that you can't expect products to improve over time if you accept without question the errors and mistakes along the way, without ever mentioning them, and hoping for better things in future. The only way to expect a company to bother going to the trouble of improving over time is by telling them what was wrong with past releases, as well as what was right. If customers don't demand quality then they are unlikely to get it. After all, if people are willing to freely accept second rate, then why go to the added time and expense of trying to produce something that's truly first rate? Standards only slip if we accept them doing so.

Big Chief is still a young company, and they need honest feedback on their products, even if sometimes it's not what they want to hear. And that was all that was happening above. I haven't seen any attacks here, just honest critiquing of an accessory that fell below many customers expectations for some pretty obvious, and understandable, reasons.

:exactly::goodpost:

It should be beyond question that I love BC's products and love owning Ten; and I've had excellent customer service from them in the past too. But I agree with Drake that honest discussion and criticism is healthy; that people shouldn't get snippy about it; and we all know when it becomes unhealthy or when people have unrealistic expectations. But we should remember that Doctor Who is a programme and licence that is closely followed in microscopic detail. If people weren't obsessive about it - and therefore demanding perfection - they wouldn't be buying the figures at all.

With regard to the KTT bubble issue I think people are entitled to air their dissatisfaction and maybe some solution can be found - perhaps another run could be done for a future Tom figure or as replacements if its economically feasible. On the other hand these are handmade items, you have to expect some imperfections. But people should always feel free to express their opinion here. When they don't, you end up with Gallifrey Base.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

A few bubbles in a small accessory...

I'm all for discussing the pluses and minuses of a set, but sorry, I find it hard to get worked up about this.

Especially when I look at some of the doozies Hot Toys and Enterbay have happily served up in recent years. Paint peeling off rubber suits, awful sculpts that should never have made it to release...

Picking on this item in an on-balance beautifully realised set isn't performing some kind of community service, it's kinda... petty.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

*sigh*

Well, given that I only signed up to talk about these Doctor Who releases, and that doing so seems to perpetually end in either argument or insults, sucking any fun out of it, I think I'll leave you all to it from here on. Just doesn't seem worth the bother even trying to have a civil conversation about these figures here most of the time.

Happy collecting, folks.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

You may be willing to pay top dollar for second rate results without raising even a hint of disappointment or complaint, but not everyone feels the same way. Besides, there is an argument to be made that if they couldn't do it right, then perhaps they shouldn't have done it at all, and instead made some other accessory instead.

Yet one would think that given that there wasn't an issue with the prototype version, that there was a way to do it right, it just wasn't done that way. Somewhere along the line a corner was cut, things were rushed, and the end result was not up to standard as a result, with the end product being full of visible bubbles. Something that plenty of much cheaper pieces with cast clear pieces (also made in China) have managed to avoid over the years, as my own collection is testament to. This may not be a big deal in the grand scheme of things, but it's not an unrealistic expectation either.

And it's also not about pointing fingers, as much as identifying something that went wrong so that next time the same thing doesn't happen, the same result isn't accepted. That why, just on general principal, I refuse to lower my expectations of quality on products released at this kind of price point.

Add to which, if we can't talk open and honestly about these figures, both the good and the bad aspects, then what's the point in even having a discussion thread to begin with? Not to mention the fact that you can't expect products to improve over time if you accept without question the errors and mistakes along the way, without ever mentioning them, and hoping for better things in future. The only way to expect a company to bother going to the trouble of improving over time is by telling them what was wrong with past releases, as well as what was right. If customers don't demand quality then they are unlikely to get it. After all, if people are willing to freely accept second rate, then why go to the added time and expense of trying to produce something that's truly first rate? Standards only slip if we accept them doing so.

Big Chief is still a young company, and they need honest feedback on their products, even if sometimes it's not what they want to hear. And that was all that was happening above. I haven't seen any attacks here, just honest critiquing of an accessory that fell below many customers expectations for some pretty obvious, and understandable, reasons.

Well said. :exactly:
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

A few bubbles in a small accessory...

I'm all for discussing the pluses and minuses of a set, but sorry, I find it hard to get worked up about this.

Especially when I look at some of the doozies Hot Toys and Enterbay have happily served up in recent years. Paint peeling off rubber suits, awful sculpts that should never have made it to release...

Picking on this item in an on-balance beautifully realised set isn't performing some kind of community service, it's kinda... petty.

No, pointing accusatory fingers at honest evaluation of the good and bad of BC's products is petty and comes across as defensive in the worst way.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

Well, I can't say I'm much for all the "woe is me" dramatics. I think the conversation has been actually very civil. Especially for a message board. :D

I mean, look, it's a discussion board. Just as I also believe no company is above reproach, I also think people should expect people to question their opinions, too. It actually is a part of discussion. If someone thinks your viewpoint is petty, then explain to them why it's not. :) And if someone isn't listening or you don't like what they are saying, then move on or actually put them on ignore.

I'm a big BCS fan. I mean, I started a Facebook group on the subject! LOL. But, there's no denying Tom (as with past products) has some problems:

1.) Scarf is too light
2.) Hands can't hold hat
3.) Bubbles in the KTT

And, some others, depending on your opinion:

4.) 5'oclock shadow too heavy/exists
5.) coat is wrong color
6.) His expression

The last three don't bother me, personally, but taking all of these together, I totally understand people having complaints. Now, for me, I still love it to pieces. I think he's just fantastic, and really captures the Doctor that introduced me to Doctor Who, and who I'd probably still count as my favorite.

If people want to disagree with me, and say it's not that great, that's fine. But I also think criticism is worth questioning just as praise is. Otherwise, there's no real point to a discussion board. :)
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

*sigh*

Well, given that I only signed up to talk about these Doctor Who releases, and that doing so seems to perpetually end in either argument or insults, sucking any fun out of it, I think I'll leave you all to it from here on. Just doesn't seem worth the bother even trying to have a civil conversation about these figures here most of the time.

Happy collecting, folks.

I have much less respect for someone who belittles your concerns then I do for you for raising them in a civil and unhysterical manner, so I hope you reconsider and continue to post here.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

Mine arrived today, must say im super impressed, top notch figure! Stood with Amy, now if only I can find a Matt Smith headsculpt!
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

Oklahoma, US. Paid on the 1st, shipped today, supposed to arrive tomorrow.

awesome, thks! im in US ordered and paid on the 1st so hopefully i will get a tracking number soon. :)
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

got a email from bigchief but it said i ordered a art print, when i actually ordered a 4th doc. :p replied and hope to hear back soon, still is great to get word from them, must be back in office and all that.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

It's nice to hear they are answering e-mails! I need to e-mail about my Amy head.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

I'm still waiting to hear back about the missing button on my 4th Doctor coat. It's on the back, so it's not noticeable, but I'd still like a replacement.
 
Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker

That would scare the crap outta me! :panic:

it did for sure! :panic: <-----luv that emoticon so much lol!
but i have the paypal reciept and the order is there when i log into my BCS account, shows it as the 4th doc i ordered so i imagine i was just sent the wrong automated response.
 
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