You are seriously telling me with the amount of figures sideshow ships they dont have a good deal from a carrier yet? I mean i dont think anyone is that naive. They make limited or so called limited of each figure however they have a figure come up every other week actually more and for so many years. There are retailers who give free shipping and when face an issue like this exchange / refund / replace for free. We are talking about collectibles here, the fact that people are getting them scracthed up is a surprise for me. Its such a no no in a high quality, high price business. I got my glass curio shipped to me which is half the cost for free and installed at home all the way from atlanta to cali. That is 120 pounds. Yes it was ground shipment and no it wasnt fedex or ups but i dont really care if they can save some dollars by doing ground if they can. 15 pct shipping cost on the product, such high taxes in california and then deal with all this headache of scratches. 700 dollars by no means is a small amount for this to be deliver safe and sound ... Defect free.