Thats what I already mentioned, but its approximate .. I need exact.
The stoppers are to hold it to the cardboard during shipping. Unless you're packing it up / shipping it again, there's no other reason to screw the stoppers back in.Quick iPhone pic. Did anybody else screw back in the stoppers? Haven't done it yet.
Ah there is a smart man to just go capeless!!
Now where is my ...... Aehm "your" base?!!
"Resistance is Futile"
Hey Jeff, it's made sense to leave the cape off, you don't see it much anyway...fits like a dream! Also removed the boots too! As for the base, it's less than 2 weeks away mate and I can't wait to show you the final design! I've said it before and ill say it again, Jeff...your gonna love it!!
Just talked to William at Sideshow's returns department...
He stated that they have NOT figured out what is causing the damage, and they make no guarantees that future shipments will not have them. I specifically asked if I could relay that info at the forums, and he basically stated that he would be happy if I did, as that would help for realistic expectations and to assure early orders that we aren't getting hosed over. So far, the whole run has the shot of having it like this, especially if it happened during manufacture process since the Batmobiles should already be boxed up and heading where they need to go.
On the credit side... It doesn't seem to matter how much or how many different forms of damage you get, they are trying to keep the credit the same for everybody- $75 in merchandise credit/ $65 refund. He made it sound like there are A LOT of these coming back with problems, and his job has basically been Batmobile management since it was noticed. In order to make them go as fast as possible, it is just a blanket amount to offer regardless of how many issues you have. While this is kind of a bummer for folks that have more than just one issue (like me), I do kind of get where they are coming from on this.
As for no replacements- It basically boils down to what we all assumed- They have to sell "x" amount of stock of Batmobiles. That is why it is still in stock for pre-orders and yet there is no stock for replacement. William made it pretty clear to me that in order for them to be profitable, they have to sell a certain amount of Batmobiles... If they sent out the Batmobiles designated for sales as replacements, then they would have to SERIOUSLY dip into regular inventory and lose money on this. Plus, there probably isn't enough inventory to offer replacements to everyone that needed it, so they would have to pick and choose who they could do it for, which isn't something they want to do (understandably). Again- Does that stink? Yeah, kinda.... but it sounded like Hot Toys might be forcing their hand on this with how many Batmobiles they are manufacturing and sending.
Lastly, for those who may get the refund and then immediately order another from SS- If your order actually goes through and you get another, they won't offer you any credit or cover your shipping should it have issues. Since the problem is known and you have been advised of it, they can't help you if it happens again. Just a word to the wise on anyone thinking of doing it...
As for me, I still don't know what I'll do. I LOVE my Batmobile, but that $75 credit just seems a little paltry in comparison to what we all paid for this. I will probably look the scuffs and box over again tonight and decide.
Sallah
Just talked to William at Sideshow's returns department...
He stated that they have NOT figured out what is causing the damage, and they make no guarantees that future shipments will not have them. I specifically asked if I could relay that info at the forums, and he basically stated that he would be happy if I did, as that would help for realistic expectations and to assure early orders that we aren't getting hosed over. So far, the whole run has the shot of having it like this, especially if it happened during manufacture process since the Batmobiles should already be boxed up and heading where they need to go.
On the credit side... It doesn't seem to matter how much or how many different forms of damage you get, they are trying to keep the credit the same for everybody- $75 in merchandise credit/ $65 refund. He made it sound like there are A LOT of these coming back with problems, and his job has basically been Batmobile management since it was noticed. In order to make them go as fast as possible, it is just a blanket amount to offer regardless of how many issues you have. While this is kind of a bummer for folks that have more than just one issue (like me), I do kind of get where they are coming from on this.
As for no replacements- It basically boils down to what we all assumed- They have to sell "x" amount of stock of Batmobiles. That is why it is still in stock for pre-orders and yet there is no stock for replacement. William made it pretty clear to me that in order for them to be profitable, they have to sell a certain amount of Batmobiles... If they sent out the Batmobiles designated for sales as replacements, then they would have to SERIOUSLY dip into regular inventory and lose money on this. Plus, there probably isn't enough inventory to offer replacements to everyone that needed it, so they would have to pick and choose who they could do it for, which isn't something they want to do (understandably). Again- Does that stink? Yeah, kinda.... but it sounded like Hot Toys might be forcing their hand on this with how many Batmobiles they are manufacturing and sending.
Lastly, for those who may get the refund and then immediately order another from SS- If your order actually goes through and you get another, they won't offer you any credit or cover your shipping should it have issues. Since the problem is known and you have been advised of it, they can't help you if it happens again. Just a word to the wise on anyone thinking of doing it...
As for me, I still don't know what I'll do. I LOVE my Batmobile, but that $75 credit just seems a little paltry in comparison to what we all paid for this. I will probably look the scuffs and box over again tonight and decide.
Sallah
Just talked to William at Sideshow's returns department...
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