Good gosh again with the "super day." They really need to axe that closing.
"Hey we know you're upset and that we're basically giving you bad news because what you WANT is a replacement part that will make your $400 purchase sound in all areas but we can't do that for you so you can pick between two lesser options. Ta ta and have a SUPER DAY!"
"Hey we know you're upset and that we're basically giving you bad news because what you WANT is a replacement part that will make your $400 purchase sound in all areas but we can't do that for you so you can pick between two lesser options. Ta ta and have a SUPER DAY!"