Exactly. I've not gotten a single email from them since my order confirmation. It was paypal that sent me the shipping notice even I think. I person can only do so much. I'm not going to go out of my way to send these back. Heck, I wouldn't even know where to send them to. I mean a company that won't even responde to numerous paypal claims IS doing something wrong.
I've dealt with Enterbay before too. I bought their Jack Bauer and David Palmer figures from 24. Both great figures. I bought them from a dealer here in the states, but they were great. I bought their T-bag from Prison Break through them. Again, nice figure, no complaints. Then I ordered the nude body 2 pack (Han and Che). Han's body had some paint damage to it due to them just shipping the figures in their non-shipping-approved-clear-plastic boxes. And the paint work was horrible. Just a spray tan in one pose really. He had freaking tan lines!
This left a bad taste in my mouth. And they had the nerve to ask me to pay for shipping it back to them if I wanted a replacement (which was their fault for just wrapping their figure box in paper and shipping that way). So I just let it go. I was going to use it for a Han anyway and the body wouldn't be see. Not worth the hassle.
So I was uneasy ordering the MiB after that. I waited to the very last day to order them. This gave me a chance at a better production run (they had already said the first batch had QC issues at this point) and more security with Paypal with less time between paying and getting the figures. Needless to say I'm glad I did. Enterbay just doesn't seem to care anymore. I mean I at least got a response to my Han body issue, but never for these. Paypal was my only option. I originally requested replacements. But of course Paypal can't magically make replacements for me, so my money back was my only choice.
I really do hope this fiasco hurts Enterbay in the long run. A company this bad deserves to go out of business. I for sure won't be buying from them again.