lcummins
Universal MODster
...but I do think that the people who actually want the items for themselves instead of to sell should get priority, and in this case that would mean using the waitlist and limiting purchases to one per person...
Who's to say the Wait List wasn't filled with people who wanted to get one to resell?
I also don't really agree with the idea that Sideshow is providing the waitlist as a favor to its customers. I would say that it's at least as much to Sideshow's benefit as it is to the customer's. And does it really take much manpower to run the waitlists -- isn't the system automated?
Well, of course it is a benefit to them as well, but you don't see too many other companies doing this...
As for costs, there is the programming involved, the servers and databases to house the information, the electricity to run and cool the hardware, security, etc. The man hours come in when they have to send emails out, convert to orders, etc.; that all cost money, and adds up quickly!